Michael Service Email & Phone Number

Brisbane, Australia

Project Purple is an Origin wide business transformation with the goal of standardising and simplifying process and roles in an effort to provide a "one Origin" way of doing business. The project invloved three business units (LNG, Upstream and Energy Markets) and included HSE, Finance, Supply Chain, Maintenance, HR, Project Services, Production and Well Management streams. My roles as a Lead Subject Matter Expert in the Maintenance stream included;Provide input to business process and data design/validation by identifying and managing key stakeholders within operations and maintenance across the Upstream business.Act as a key conduit between the Project, other project streams and key business stakeholders, identifying and escalating issues where required.Provide detail input and expertise with a particular focus on Upstream Maintenance, Management of Work, Shutdown Planning and Execution, Contractor Management, Defect Elimination and Reporting and Analysis.Attend/Facilitate design validation and other key forums to input detailed process/systems expertise to ensure business benefits and integration will be achieved.Coordinate design deliverable reviews by engaging business stakeholders to enable project sign-off.Identify business transformation opportunities, including associated gaps and impacts to ensure impact analysis, acceptance by the business, training and organisational change is effectively managed and communicated as part of deployment readiness.

Brisbane

Process owner (Maintenance) of the Oracle eAMS system including Upstream, LNG, Generation and LPG business units.Provide suitable, fit for purpose Engineering information solutions for the Upstream business.Develop business system processes to support improvement of existing Upstream Engineering systems, including proof of concept and prototyping.Monitoring and auditing of Upstream Engineering systems to ensure their correct and effective use ensuring compliance with ISO, AS/NZ and Origin standards and directives.Act as the focal point for Upstream to Engineering systems owned by other Origin businesses through SLA’s and or other service agreements.Member of the CSG Asset Management & Defect Elimination reference group.Development of the Upstream Asset Criticality assessment toolkit and Critical Spares analysis.Day to day support of eAMS users across the Upstream business including input to system testing and the PRR process.Facility shutdown support for Upstream assets.Implementation of business processes and configurations to support the management of work and daily operation of Upstream assets.Provision of data to business units for statutory reporting and audit purposes.Compiling guidelines for the establishment of asset data in eAMS to support operations and maintenance practices.

Brisbane

Assembly of maintenance and reliability information for Queensland Coal Seam Gas business unit and for the Victorian Otway Gas Plant aquisition

Working with customers to identify, change and develop business processes to integrate Dingo’s Project Managers and Condition Based Asset Maintenance methodologies to site practices.Develop and improve site analysis and rating system with associated metrics and KPI’s to allow site comparisons at a global level.Day to day oil sample analysis for heavy mobile equipment.Utilising Dingo’s Software Project Management system to identify and prioritise end user requirements. Development of functional specifications, test cases and documentation for new systems.Data analysis and preparation of automated scheduled and ad-hoc reports for Project Managers’ Share Point sites including comparative analysis of like systems for Planned Maintenance Optimisation and other consulting purposes.Database preparation, development and migration for new customers from bespoke systems. Change management, training, deployment and support of the systems.Assisting the Sales department in site information visits, preparation of project proposals and development of project schedules.

Ensuring success of projects through close management of Dingo’s 5 on-site Project Managers.Evaluating, employing and training of new Project Managers.Prepare and deliver monthly project meetings at customer sites.Conduct assessments of new and existing customer’s fuel, lubricant and coolant management and practices and evaluate, document and present strategies for improvement in the areas of information management, maintenance execution, component life extension and planned maintenance optimisation.Ensure customer satisfaction across all projects utilising the Harvard Business School Net Promoter tool.

Review existing projects and recommend improvements to Dingo’s deliverables and methodologies. Prepare detailed functional specifications to improve Dingo’s Trakka software to automate manually executed tasks and better align with existing CMMS/EAM systems.Review existing project documentation to ensure deliverable commitments are being met.Develop document templates for Project Management, Process Analysis and Project Reporting for use by all Dingo Project Managers.Evaluate the Dingo’s Trakka software and identify potential areas of improvement and integration with other systems.

Deliver tailored and effective training to MEX customers.Participate in pre-sales activities by preparing customer specific demonstrations and materials responding to customer enquiries and preparing tender applications.Develop and implement custom reports to enable customers to produce valid, effective information to assist in Maintenance/KPI monitoring.Assist with product development and testing to ensure quality of new software developments and product releases.Train the trainer and end user training including production of customer tailored training courses and materials.Develop product improvement specifications for customer specific application and case studies for inclusion in core product.Installation and first contact product support for customer based applications.

United Kingdom

Project manager and project consultant for EAM/ERP implementation. Management of software development projects and office IT support.Maintenance team lead on custom development projects for Datastream (now Infor)

Responsible for the management of the Professional Services group as well as project management of larger CMMS implementations.

Bachelor’S Degree, Electrical And Electronics Engineering, Honours

Education record