Serkan Yilmaz Email & Phone Number

Berlin, Germany

Here&Now Academy, Almanya ve Türkiye'de sunduğu terzi işi kurumsal eğitimleri ile çalışan becerilerini, iletişimlerini, memnuniyet ve performanslarını geliştirmek için çok çeşitli profesyonel gelişim atölyeleri hizmetleri verir.Here&Now Academy offers a wide range of professional development workshops to improve employee skills, communication, satisfaction and performance through tailor-made corporate training in Germany and Turkey.

Berlin Area, Germany

• Developing and executing on a strategic distribution plan for the territory, creating reliable forecasts, and defending current spend• Onboarding new customers• Developing strong understanding of customers and serve as a trusted advisor• Maintaining customer relationships and ensure customers are achieving full potential of their current investment

Turkey

• Consulted 30% of top tier accounts of Turkcell to build best learning and development process with right methodologies and tools.• Established a professional and consultative relationship with the clients, including the C-level for large and strategic accounts by developing a core understanding of the unique business needs of the clients within their industry.• Developed and delivered high quality standard presentations and demonstrations. Articulated advanced solution features and benefits that enabled Turkcell to open Demo Accounts for 80% of the targeted customer base.• Created enduring executive relationships that establish Turkcell’s consultative professionalism and contribute to increase Turkcell’s market share in HR SaaS Market. The relationships allowed winning 20% of the demo stage deals. • Contributed product development cycle on all aspects such as deciding next feature sets, pricing, contracting and customer experience processes.• Maintained expertise on HR at all levels, broad market and competitor knowledge to ensure credibility with CHROs.• Collaborated with Account Managers to build a growing pipeline and ensure solution knowledge on all stages of the sales cycle.

Istanbul, Turkey

Conducting all technical development needs analyses for Turkcell Corporate Sales and Solution Managers.Designing training programs according to the results of needs analyses and implementing them with the determined method. Training trainers for project based trainer needs.Designing and providing training for Turkcell Corporate Job entry program.Providing training for Turkcell Corporate Solution Center employees.Actualizing actions oriented toward development needs through field visits. Measuring knowledge levels of employees at specific intervals and evaluating training needs based on the results.Preparing and managing budget plans.

Istanbul, Turkey

• Responsible for sales and marketing activities of Turkcell products and services including mobile communication solutions, total telecommunication solutions and specific sales force automation projects within the assigned customer portfolio• Fulfilling specific needs of corporate customers of Turkcell to maintain customer satisfaction and improve customer loyalty• Increase income gained from the portfolio by providing value added services • Build up long term relationship between client and company according to business development strategies towards achieving business goals

Istanbul, Turkey

Executing sale and marketing activities in responsible areas, increasing the sales,creating new methods to increase the sales, reporting to product manager,organizing seminars and meetings.

Istanbul, Turkey

Azerbaijan

Responsible for the financial and administrative affairs of the Nahcivan International Airport Construction with a contract amount of 25 billion USD. Organizing purchasing department and human resources. Planning and controlling costs.