With a master's degree in kinesiology and exercise science and a bachelor's degree in occupational health and safety, I have a strong foundation in health, wellness, and fitness. I am passionate about applying my knowledge and skills to help people avoid injuries and improve their quality of life.As the operations manager at Aqua-Tots Swim Schools, the world's largest swim school franchise, I lead and supervise a team of 30+ staff, ensuring high quality service and customer satisfaction. I oversee schedules, attendance, and shift coverage, manage classes and pool space, and collaborate with the general manager on hiring, training, and mentoring. I also teach and assess students using the Aqua-Tots curriculum, and engage actively in the provision of client service. I am constantly eager to learn, grow, and take on new challenges in this dynamic and rewarding role.