AeroLeads people directory · profile
Susan T. Email & Phone Number
Director, Program Marketing and Enrollment
at
University of Denver
2 work emails found
@ibm.com
1 phone found area 734
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 86%
Current company
Role
Director, Program Marketing and Enrollment
Location
Denver, Colorado, United States
Who is Susan T.? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Susan T. is listed as Director, Program Marketing and Enrollment at University of Denver, based in Denver, Colorado, United States. AeroLeads shows a work email signal at ibm.com, phone signal with area code 734, and a matched LinkedIn profile for Susan T..
Susan T. previously worked as Adjunct Faculty at University Of Tennessee, Knoxville and Associate Program Director, Data Science at University Of Denver. Susan T. holds Master Of Science, Information Science; Specialized: Human Computer Interaction And Database Design from University Of North Carolina At Chapel Hill.
Company email context
Email format at University of Denver
This section adds company-level context without repeating Susan T.'s masked contact details.
*@ibm.com
71% confidence
AeroLeads found 2 current-domain work email signals for Susan T.. Compare company email patterns before reaching out.
Profile bio
About Susan T.
I help organizations solve complex digital challenges at the intersection of user experience, data analytics, and business strategy. As a collaborative and visionary strategist, I guide teams through ambiguity to improve programs, products, and services. My practice employs strategic thinking, mixed-methods research, service design, and participatory design to create solutions that meet user needs and drive organizational success. Whether establishing new programs, UX/CX/service design functions, spearheading global journey management initiatives, or implementing enterprise design practices, I'm committed to driving measurable improvements that align with strategic business objectives.Core competencies💥 Strategic Program Leadership- Build and effectively manage successful programs- Foster strong partnerships with teams, executives, and stakeholders- Clifton strength-based leadership traits: Achiever | Ideation | Learner | Input | Intellection🚀 Experience Strategy - Analytical and creative chops to lead activities focused on understanding and solving complex problems- Synthesize customer data, facilitate workshops, uncover needs, define market opportunities, generate innovative ideas, and prioritize next steps🔬 Data-Driven and Entrepreneurial Mindset- Craft strategies leveraging customer data and emerging technologies- Unique insights from working on AI/ML design at IBM Watson Health🎓 Mentor and CoachHelp design practitioners and students elevate their careers, tackle complex challenges, and become transformative leadersTools: Miro, Mural, TheyDo, Figma, Tableau, SQL, VoC Platforms, Qualtrics, DovetailInnovation: Multiple patents in UX and technology innovation - https://patents.justia.com/search?q=susan+teague+rectorcover image: pixel bay big data by jensen art
Current workplace
Susan T.'s current company
Company context helps verify the profile and gives searchers a useful next step.
University Of Denver
Website
AeroLeads page
20 roles · 21 years
Susan T. work experience
A career timeline built from the work history available for this profile.
Adjunct Faculty
Associate Program Director, Data Science
Assistant Program Director, Data Science
Oct 2023 - Nov 2024
Adjunct Faculty, Information Architecture
Adjunct Faculty for College of Communication & Information https://cci.utk.edu/ Teach graduate level course in Information Architecture (INSC 525) for the Master’s Program in Strategic and Digital Communication
Ceo & Co-Founder
Director, Customer Experience + Service Design
Established CX Design function from inception to a small, thriving team. Enabled business stakeholders to identify, drive, and measure CX impact. Worked as a "silo buster" to enable a 360-view of the customer via customer journey design and management (using TheyDo with data qualitative research data, sentiment analysis from XMD and Qualtrics survey data), persona/audience creation and prioritization, and service design offering. Spearheaded effort for the team to synthesize qualitative customer research and quantitative voice of the customer data and sentiment analysis to build out a holistic picture of current and potential customers.
Feb 2022 - May 2023
Svp, Employee Experience Research + Design
Employee experience research + design leader for identity and access management (IAM), customer call center, claims, and financial center products and services. Steered efforts to improve EX, satisfaction, and productivity in alignment with enterprise brand and accessibility. Provided directional leadership to 12 direct reports and strategic direction to 25 matrixed strategists, researchers, and designers across the US and India.
Sep 2019 - Feb 2022
Strategic Analytic Consultant
As data storyteller, provided consultative support for analytic solutions to meet customer requirements. Made substantial contributions to developing data science engagement models, intake, and roadmaps, including identifying new analytic content for products and services.
Mar 2019 - Oct 2019
Design Principal, Enterprise Healthcare Discovery
Co-created and operationalized product experience strategy to move organization from report-centric to analytic and data-driven, consolidating 30+ point-solutions in payer, provider, employer, and government. Managed and mentored interdisciplinary team 15 UX and CX professionals, from senior to entry-level in India and North America. Orchestrated product design for AI concepts using Watson and BI solutions. Led innovative projects across entire healthcare continuum from patients,hospital providers, physician leaders, payers, employers and government healthcare entities.Highlights:• Led 3-day workshop with over 50 healthcare payer clients to define cloud-based analytic platform. Facilitated ideation sessions resulting in agreement on scope, critical use cases, and final product direction. Recognized by client executives for bringing simplicity and clarity to project.• Headed efforts to create repeatable processes/searchable inventory of participant feedback across 30+ products and 1500+ healthcare participants, establishing voice of the customer and user qualitative research program.• Pioneered search and discovery product strategy framework incorporating emerging technologies, such as machine learning, NLP, AI, and data visualization design.• Co-wrote patented process for integrating personalized dashboard recommendations into analytic platform.• Informed strategy and design by participatory techniques: contextual inquiry, ethnography customer interviews, usability testing, web analytics.
May 2018 - Mar 2019
Senior Manager, Cx/Ux Research, Information Architecture & Design
Led team of 9, developing AI design guidelines, streamlining experiences for flagship products. Informed product strategy and design by applying participatory and iterative design techniques, observational studies, customer interviews, usability test findings, web analytics, and other data-driven methods. Improved findability, search and discovery, and ease of use by leading and guiding the team to produce engaging solutions. Successfully launched organization's first research and design system by determining product capabilities, design, and search by collaborating with cross-functional teams.
Oct 2016 - May 2018
Manager, Information Architecture
Provided directional leadership to a team of IA, designers, and research vendors, including establishing 1st qualitative research program in the organization.
Jan 2014 - Oct 2016
Web Strategist & Information Architect
Spearheaded and led web strategy and IA for 40+ schools & and colleges. Developed search and discovery and metadata management strategies for large-scale SharePoint content management system
2012 - 2014
~2 yrs
Senior Manager, Ux Architecture & Web Services
Directed global automated services design team of designers and front-end developers in large-scale content management system (using OpenText).
2012 - 2012
Ux Project Lead
Managed large-scale site content redesign for CMS conversion to Drupal. Inspired cross-functional team of designers and front-end developers. Guided formative and summative user research. Led website strategy and information architecture.
2010 - 2012
~2 yrs
Assistant Professor, Web Applications Manager
Led product management, web strategy, content management, and UX design for all aspects of web applications and services for large academic library supporting >36K students, faculty, and staff. Supervised team of 4.
2006 - 2010
~4 yrs
Adjunct Professor, Information Systems
Taught graduate level course in Information Systems
2007 - 2008
~1 yr
Sr. Business Systems Analyst
Collaborated across organization to translate requirements for large-scale Sales conversation solution. Created database models, reconciliation audits for key business systems, project plans, change management, risk assessment, gap analysis, data lineage research and business, data and systems requirements/matrices.
Jan 2005 - Jan 2006
Consultant, Business Systems Analyst
Business and data analysis; project managementClients: Anthem BCBSCaptial One
May 2004 - May 2005
Graduate Student Intern
Data visualization and analysis using SAS software for the core SAS development team
May 2003 - May 2004
3 education records
Susan T. education
Master Of Science, Information Science; Specialized: Human Computer Interaction And Database Design
University Of North Carolina At Chapel Hill
Ba, Bachelor Of Arts In Art History & French
University Of North Carolina At Greensboro
Education record
Grace E Harris Leadership Institute
FAQ
Frequently asked questions about Susan T.
Quick answers generated from the profile data available on this page.
What company does Susan T. work for?
Susan T. works for University of Denver.
What is Susan T.'s role at University of Denver?
Susan T. is listed as Director, Program Marketing and Enrollment at University of Denver.
What is Susan T.'s email address?
AeroLeads has found 2 work email signals at @ibm.com for Susan T. at University of Denver.
What is Susan T.'s phone number?
AeroLeads has found 1 phone signal(s) with area code 734 for Susan T. at University of Denver.
Where is Susan T. based?
Susan T. is based in Denver, Colorado, United States while working with University of Denver.
What companies has Susan T. worked for?
Susan T. has worked for University Of Denver, University Of Tennessee, Knoxville, Tribock, Project Management Institute, and Bank Of America.
How can I contact Susan T.?
You can use AeroLeads to view verified contact signals for Susan T. at University of Denver, including work email, phone, and LinkedIn data when available.
What schools did Susan T. attend?
Susan T. holds Master Of Science, Information Science; Specialized: Human Computer Interaction And Database Design from University Of North Carolina At Chapel Hill.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial