Primary SME and lead for the Financial Operations team. My main goals were to help the team do their best work and support other teams in making sure their needs were met. Collaborated with teams across the company to ensure billing was always reliable and accurate.

Partnered closely with product teams and stakeholders to build out and maintain core billing systems. Led projects and supported other team members to enable them to build reliable features that met the needs of our stakeholders and end users.

Contributed to GDPR capabilities in Mailchimp for end user and company compliance, built support tooling for customer support agents, and enhanced interoperability between Mailchimp and Transactional (Mandrill) systems.

Sophisticated Billing & Customer Management SolutionsRev.io was built to solve the mission critical problems of providers with recurring and metered service offerings. It has been a cloud-based solution from the beginning and our redundant architecture allows us to deliver superior performance and reliability. --Software development (full stack), system architecture, database and application maintenance, support, client relations, creating development standards, requirements gathering, application roadmap.