Monitor and manage various networks, swiftly diagnosing incidents and issues.Communicate effectively with cross-functional teams to ensure timely and accurate resolutions.Assist in the setup and dismantling of hardware, ensuring proper configuration and functionality.

Founding member of a software acceptance testing team, developed organization standards for the role of a software tester, aiming to maximize efficiency. Promoted to organization lead QA tester after 8 months.Worked to solidify connection between engineering team and client, prevent the release of bugs into production, and ensure high quality software through the use of scrum/agile methodologies.

➢ Perform technical/mechanical maintenance and repairs onproblematic vehicles.➢ Collaborate to solve complex issues involving the software andfirmware installed in the vehicles.➢ Use a work-order management system for diagnosis of problemsand repair documentation, showing the customer (and legallydocumenting) the quality of work done.