Seth Ansell Email & Phone Number

Wooster, Ohio, United States

Wooster, Ohio, United States

• Operate VSE 6.2 MainFrame to ensure job completion in both Test and Prodenvironments
• Backup Test & Prod MainFrame VSE Environments to virtual tapes per company policy
• Send and verify receipt of FTP transaction between MainFrame and outsidethird-parties
• Utilize custom PowerShell scripts to implement changes to AD Users and Devices
• Setup and configure Windows 2019 servers in Vsphere
• Troubleshoot and resolve issues relating to SharePoint sites, document syncing, andother issues impacting teams

Wooster, Ohio, United States

• Answer calls from internal & external users regarding technical issues
• Support over 1000 external agencies & 300 internal users with WRG software & systemsvia remote support software
• Manage Help Desk email & respond to requests, inquiries, & incidents
• Create & resolve incidents in accordance with company SLA & escalate to appropriateteam when necessary
• Create external user AD accounts & configure them with proprietary software & systems
• Manage AD group memberships & disable AD users upon termination

Ashland, Ohio, United States

• Answer incoming calls, create tickets, and be first contact for IT issues
• Create reports utilizing PowerBI and SQL (Sales, Inventory Purchases, etc.)
• Support Sales, Inventory, and CRM Systems (Dynamics NAV)
• Setup, educate, and acquaint new employees on NAV and Office 365
• Setup, support, and troubleshoot hardware such as: Desktop Workstations, Laptops,Mobile Phones, Mobile Warehouse Scanners, Network Printers, Label Printers, and more
• Manage Jive VOIP system and company phones

Ashland, OH

• Generated, researched, and pitched ideas for posts on the company website
• Wrote, edited, published, and promoted content
• Promoted new posts using advertisements, emails, social media, and other methods to alert andattract new readers
• Oversaw and managed SEO for corporate website
• Assisted with I.T. in general duties including system conversion, hardware changes, and support

Ashland, Ohio

• Past employment as a Marketing & Sales Intern at Bookmasters/Baker & Taylor Publishing Services. Assisted with writing and editing book descriptions, author bios, blog posts, and corporate press releases. Assisted with.
• Designed and sent digital marketing newsletters to over 1000 libraries and bookstoresacross the country using MailChimp
• Performed AB testing to determine successful newsletter strategies
• Collaborated with marketing team to assist in creation of seasonal and Christian productcatalogs
• Verified product information in ONIXEDIT system and our customers’ online stores
• Performed physical, bulk mailing to numerous libraries

Mansfield, Ohio Area

• Public Relations & Marketing Intern at Destination Mansfield Richland County. Wrote articles, conducted research, and maintained spreadsheets and website.
• Conducted research and interviews for written content
• Wrote articles promoting local businesses, organizations, and events
• Updated and maintained website using CMS
• Fulfilled visitor information requests and bulk mailing requests
• Assisted with managing of Visitor Information Center

Ashland, Ohio

• Public Relations Intern for Auxiliary Services department of Ashland University. Wrote press releases, assisted with administrative duties, and compiled and designed the department's annual report.
• Wrote articles and press releases promoting and outlining department’s events andaccomplishments
• Designed and compiled department’s annual report
• Assisted in manually transferring catering Metadata from old software to new software
• Assisted with front desk and other administrative duties