Seth Arnoff Email & Phone Number

Yorkville, Il, Us

Chicago, Illinois, United States

ByteMe Consulting plays a leading role in building better Cybersecurity posture for Cryptocurrency projects through: Project Development, Auditing, Consulting, and Web3 security.

Greater Chicago Area

Des Plaines, Il

• Provided end-user support for hardware and software with Windows XP/7, iPhone, iPad and Android tablets• Applied scheduled software updates including anti-virus signature file, patches, and fixes for optimal operations• Performed workstation and network maintenance as required to include physical labor

Burr Ridge, Il

• Created and managed users and security based roles with Microsoft Active Directory and Novell• Administrative support for Microsoft Exchange 2010, Scalix e-mail server, and Postini web filtering• Created and configured System Center Configuration Manager server for remote support and network management utilizing Microsoft SQL Server 2005, WMI Query Language, and IIS for web-based management• Managed infrastructure servers and services using open-source Nagios Core and Microsoft System Center Operations Manager• Effectively monitored bandwidth of point-to-point T1 lines with Multi Router Traffic Graphic and Wireshark• Managed Symantec Endpoint Protection 12.1 including client installation, software updated, virus definitions, firewall policy, and application and device control• High experience with virtualization techniques utilizing Microsoft Hyper-V and Citrix XenServer• Familiarity with NetApp storage devices, LUN presentation, and Snapshot storage efficiency• Lead support utilizing Novell Zenworks Configuration Management for remote management and software distribution, with Web Help Desk as a ticket system• Worked directly with in-house development team to support, maintain, distribute, and collaborate in-house Direct Access Report and Tracking application software• Remote support utilizing Citrix Management Console, Cisco ASA 5500 Firewall, RSA SecurID tokens, LogMeIn, GoToMyPC, and Remote Desktop• Windows imaging utilizing multiple utilities CloneZilla, Norton Ghost, Acronis, and WinPE• Slipstream Windows Operating systems and software/driver packages into Windows Imaging Format• Lead transition to company’s expansion of two additional offices in Willowbrook. 75 new workstations in November 2009 and 35 new workstations in March 2011• Established new company standards and policies including a hardware standard and company antivirus policy• Supported the purchasing, support, and installation of local and network printers across multiple offices

Joliet, Il

• Gathered design requests from end users in a detailed process.• Created design specifications for programmers based on end user needs.• Used Camtasia to create videos that clearly detail design needs for programmers.• Responsible for testing new software completed by programmers in order to assure that the development was per customer specifications.• Developed a process to communicate the status of design requests to programmers and clients.• Installed, configured, and tested custom software for the client remotely on their site to make sure it works with their data and environment.• Provided technical support for custom software clients.• Used PC Anywhere, Ultra VNC, PCAnywhere and Remote Desktop in conjunction with a VPN to shadow client’s computer to view issues.• Set up ICA Connections on Citrix Client to access remote network firewall and setup workstation for technical support.• Set up VPN connections to clients in order to backup databases and code for offsite clients.• Documented support issues from clients and from error log using Camtasia Studio Recorder.• Created training manuals for clients using Help & Manual 4.3, a software specifically designed to create manual documentation and on-line support simultaneously.• Created software installation documentation.• Created “Business Process (Development and Testing) Flowchart” for the company for internal training purposesNetwork Administration Duties• Added new users to the network and assign them appropriate group rights using Active Directory in Windows Server 2003• Guided remote users through VPN connections to the network.• Set up connections using SonicWALL Global VPN Client to gain access to firewall and UltraVNC Client to shadow remote computer on host side• Responsible for the back up and restore of SQL Server databases on a daily basis.• Analyzed SQL Server table data for developers to assist in troubleshooting data related issues.

Master Of Business Administration (M.B.A.), Business Analytics

Bachelor Of Science, Business Information Systems