Assistant General Manager
As a Target manager, I used my retail expertise to foster a guest-first culture, plan department workloads, and drive sales goals. I managed multiple specialty businesses and leveraged competitive insights to achieve business objectives. I oversaw a team of hourly team members and leaders, developing business-specific strategies and goals. My skills in recruiting, selecting, and managing talent were essential in building a strong team. Each day, I drove total store sales, understanding the impact of my departments on overall profitability, and led my team in prioritizing the guest experience to meet sales goals. I created schedules that matched guest traffic and business needs and managed merchandising and pricing workloads, including transitions, revisions, sales plans, sampling, and promotions.I built and developed a team of consultants passionate about Apparel and Accessories, Beauty, and Electronics, using selling training techniques to enhance their skills. I led backroom processes and ensured that the sales floor was well-organized and stocked. I also directed my team in delivering inspiring visual presentations in A&A, Home, Baby, and seasonally relevant areas, ensuring fitting rooms were welcoming extensions of the sales floor. My responsibilities included anticipating and addressing changes in store trends, staffing needs, and recruitment plans. I coached my team and Team Leaders, fostering their development and closing skill gaps through onboarding, training, and team interactions.I established a culture of accountability with clear expectations and performance management, maintaining a focus on ethical conduct, safety, and compliance. I addressed store needs, such as emergencies and regulatory visits, and followed all safe and secure training processes as a key carrier.
