Managing Chicago Suburban K-12 school orchestral and band programs with Industry leading hands on service with instrument sales, accessories and instrument rentals. Cassandra Strings also offers our customers in-house repair services for string instruments by our own in-house luthiers and band instruments technicians.Skills: Account Management · Sales Strategy · Customer Service · Sales Management · Business Development

Manage B2B sales activities for ALL-STATE LEGAL, a national firm providing solutions for procurement, manufacturing, inventory management of award winning fine stationery, marketing materials/promotional items, along with specialty office supplies and filing products for the Legal Industry since 1946. Sales territory encompasses Chicago, Milwaukee and St. Louis areas.

Duties include managing $1M book of print and promotional business needs for key accounts in Wisconsin and the Chicagoland area. Customer portfolio includes Allstate Insurance, Aldi Foods, Harley Davidson, University of Wisconsin and Northwestern University and many others. By working with executive level management, I identify a customer’s needs, goals and budgets for print and promotional items and work with them to develop a strategy to achieve their objectives. I then manage all aspects of the program to ensure success and ensure that the program is on schedule and on budget.

Facilitated daily management of sales and marketing duties for Minority Owned, Chicago based toner and office supply company. Emerald Offices goal is to save clients money while being environmentally conscious. Marketing activities include sales promotions, website maintenance, literature creation and working with business partners to offer innovative and fresh product offerings to marketplace. Provide daily sales assignments for customer satisfaction, providing companies with road map for GREEN LEED Certification, product recommendations, carrying out supply spending analysis and helping companies with vendor rationalization.•Tabled committee for creation of new company website and provided thought leadership for website content•Authored new look and feel for company image, literature and marketing strategies•Assisted in growth of company annual sales, increasing gross sales by 30% when compared to previous years by opening new markets and product offerings to customer base

Responsible for daily sales and marketing activities for HDImaging, a compatible toner manufacturing company. Interfaced with account mangers to ensure customer satisfaction and grow business. Managed and trained sales staff of 7. Developed strategic marketing plan and literature for 3 division of company.Personal achievements:•Grew company annual sales by 15%•Formed strategic partnership with new distribution partners to increase market penetration by 25%•Implemented focused margin improvement plan for 3 product lines to ensure company profit margins kept up with changing cost structures.

Responsible for Commercial Division B2B sales in Northwest suburban Chicago area. Charged with maintaining existing account base while uncovering target share of wallet opportunities to increase total overall spend with OfficeMax. Targeted focus areas include Furniture, IMPRESS print services and Technology. Also acted as cost containment consultant to show customers how to streamline ordering and stocking processes while reducing overall expenses.•Managed $2.7 Million territory•Peak Performer, performing at 113% of 2008 sales quota. 2003 and 2004 ranked Second overall in Chicago Market in total dollars spent by customers with OfficeMax•Assisted District Manager in training of new Account Managers on OfficeMax computer systems, policies and selling procedures in regards to performing the duties of position while maintaining current workload

Oversaw daily sales and operations activites for Invisible Fence pet containment systems in Chicago Marketplace.Responsible for daily supervision of all Sales, Service and Installation activities for pet containment systems in the Chicagoland Sales Territory.Duties included marketing to and educating of veterinarians, breeders, and humane societies regarding the merits and benefits of Invisible Fence, working with sales consultants to ensure achievement of revenue goals and unit sales goals, monitoring all aspects of system service and installation by field technicians to ensure company standards. Also assist sales consultants with promotion and product demonstrations to homeowners interested in Invisible Fence pet containment options.•Personal closing rate of 66% while managing staff of 15.•Worked with Vice President of Midwest Sales to design and implement new sales force compensation plan. •Solidified Chicago market presence by developing programs with local chapter of the Chicagoland ASPCA.

Oversaw marketing, house accounts and daily non-technical operations for PrintSoft Americas, a personalization document creation software company.Responsibilities included overseeing Installed Account Base Sales activities for all House account customers in North and South America for personalization printing software company. Assisted New Sales Business Unit Group Manager with product promotions and pricing, and provided direction to Marketing Design Department for all corporate communication. Responsible for strategic contract negotiations with PrintSoft reseller networks in North and South America, and worked with resellers to insure their success. Assisted Marketing Department in trade show evaluation and preparation planning. Personally Coordinated and executed 15+ trade shows annually.•Personal average sales of $300,000 annually to installed customer base. •Managed software maintenance contract renewals and collections department activities with average collections revenue of over $400,000 annually. •Facilitated in the creation of new database for all sales and administrative transactions at PrintSoft Americas.•User group Liaison, assisting with arrangements for User Group conferences, organizing discussion topics for the conferences and acting as editor of the User’s Group Newsletter, "Hot Off the PReS" •Business Partner Network Manager for IBM, Xerox and Oce. •Published author in company corporate quarterly newsletter.

Responsible for reviewing, processing and expediting of domestic welding equipment and welding filler metals orders in a high volume environment. Duties included competitive product analysis, expedition of warehouse inventory, and coordination of production scheduling with factory, contractual pricing agreements and customer satisfaction concerns. •Personal yearly sales average of $12 Million•Personally accountable for daily inventories at 8 field warehouses in Domestic and European markets, •Acted as Military contact for Government Specification tested filler metal orders for Naval Shipyards in CA and VA. •Facilitated training of new Account Managers for department, Southern Sales Territory Team Leader

Solely responsible for daily rental operations of office. Duties included fleet/inventory management, customer satisfaction concerns, time and personnel management, and employee training in high volume rental location with over $600,000 in annual gross sales. Interviewed potential new hires, coordinated training and administered performance reviews for sales staff.•Responsible for the marketing of accounts located in a four city/ four county areas in Dayton. •Assisted in the opening of 4 locations and negotiations of rental fleets for these offices.•Marketing efforts of Northern Dayton area created market need for the opening of 3 new unplanned offices because of sales volume.•Received first Customer Service Excellence Award in Dayton Operations Area.