Seth Endsley Email & Phone Number

North Manchester, Indiana

- Coded and processed payments while remaining within vendor terms, without stressing our cash flow-Increased productivity by teaming with an outside IT partner by developing a mass billing system, which created multiple invoices using Excel- Handled the application of receipts for three interconnected companies- Contacted customers regarding past due invoices to preserve customers and continue future growth- Tracked open accounts receivables to help ensure that customer payments remained within agreed upon terms- Managed risk through analyzing new customer credit applications to maximize sales while limiting risk, using critical analysis and extended research-Invoiced customers and reconciled system inventory with physical inventory numbers to ensure accuracy- Balanced and reconciled company health plan bank account to ensure accuracy

North Manchester, Indiana

- Maximized productivity by organizing customer scheduling- Advanced quickly, being promoted to crew leader within my first month- Ensured customer satisfaction through close attention to detail

North Manchester

-Resolving bank and customer discrepancies by partnering with different internal departments to find a common solution-Preparing market snapshots for regional management by integrating market sales, profitability and fee reports.-Formulate branch customer service and sales strategies through the review of account activity, loan maturity, overdrawn account, and other reports

Fort Wayne, Indiana Area

-Prepare store business report by consolidating multiple reports from the previous business day-Advising customers by asking open ended questions and guiding them towards products to meet their needs

Huntington, In

-Achieving branch profitability goals through product knowledge coaching and strong management of the branch budget-Optimized IAB Financial Banks incentive program and account offerings by serving on multiple committees-Minimized customer wait times by ensuring proper staff scheduling

Markle, In

-Provide outstanding customer service through actively listening to customers and assessing their needs and aligning their needs with bank products leading to an outstanding rating on over 95% of customer surveys -Coach other branch staff on correct account procedures through the studying of account details and in depth learning of the banks new account software

Huntington, In

-Minimize bank risk by managing branch document retention policy, and ensuring that frontline staff is adhering to banking policies and procedures -Promoted from entry teller to vault and lead teller in the first 3 months by quickly learning new programs and job tasks

Huntington, In

-Achieved top ratings in our region through strong problem solving and listening skills-Oversaw training and continued learning of frontline staff by using online tools and coaching