Seth Guay Email & Phone Number

Detroit, Michigan, United States

Rochester, New York, United States

Manage and operate the OpenTable system to strategically organize hundreds of reservations to keep service running efficiently.Take multiple phone calls regarding to-go food and reservations. Constructing tickets in a well manner for the kitchen to easily operate.Communicate with a team of chefs to organize ticket times to push out high quality food in a timely manner.Manage all other Front of House staff during a service including on average 200-250 covers.Balance the safe and handle thousands of dollars at the end of every shift to calculate sales and track missing revenue.Be responsible to lock up and arm the alarm system when closing.

Rochester, New York, United States

Analyzed data and metrics for campaigns using Google Search Console tools and reports for the website RateRetriever.Used Adobe Creative Suite, Figma, and WPengine/Elementor to build pages and implement content into RateRetriever.Developed cohesive digital branding strategies to maintain brand consistency while taking part in branding and content acceleration meetings.Used Google Analytics and Excel to create vast data files to create accurate data tables and models within page creation to grow customer trust and provide reliable and accurate information.Assisted with the implementation of a bulk production of content using Excel and WPengine plugins for pages increasing impressions from average of 3,000 to the 12,000 - 15,000 range.

Rochester, New York, United States

Interned 120+ hours at an event management and execution companyCreate and monitor social media channels. Managed, led, and produced, creation of training videos for new staff. Participated in sales meetings and sale showings of venues. Analyzed Google Ad space to determine CPA’s and impression on websites and advertisements.Directed and assisted vendors while setting up the venue before the event started.Delegated tasks to event staff to curate to clients needs to ensure a successful event. Took over responsibility for other positions and filled other roles if needed.Led team in break down and clean up of venue and closing out client relations.

Glens Falls, New York, United States

Started dish washing then moved to expediter to host to server. Learned many new positions and customer service skills to become a veteran and senior staff member to help all aspects of the front of house to provide excellent service.

Rochester, New York, United States

Updated prospective students spreadsheet then sent student prospects emails.Assembled materials and prepared agendas for meeting facilitation.Performed a wide range of clerical and technical duties to facilitate business operations.Developed flyers and presentations for product and service promotion. Work on various projects such as award mail, creating and building slideshows, and calculating balance sheets

Glens Falls, New York, United States

Interned 40+ hours at a marketing firm, building and collaborating on the launch of the Lake George Boat Show website and blogs. Attained experience and knowledge in advertisement creation and production.Created reports and data-driven presentations.Assisted with creating campaign and project presentations for executives.