Seth Holdaway Email & Phone Number

Riverdale, Utah

Sandy, Utah, United States

Draper, Utah, United States

Pleasant Grove, Utah, United States

• Accountable for overall branch profitability, including a multi-million-dollar loan portfolio and multi-million-dollar deposit account portfolio. • Coach and mentor 8 staff members and ensure adherence to bank policies and procedures.• Continuously improve operations reducing costs and enhancing quality of customer service. • Complete operational reports, balance and maintain branch cash, and audit cash drawers. • Create and oversee employee incentive goals in alignment with overall bank goals.

Utah County

• Collaborated with business managers to achieve personal and business development goals for southern division covering 26 branch locations from Draper to Nephi and Park City / Heber.• Received Service Star Award in December 2018 for excellence in member service.• Generated new business leads including business accounts, consumer accounts and loans.• Presented and trained business partners at trade shows and expos on budgeting, credit, credit repair, home buying, health savings accounts and fraud prevention.• Networked with the local Chamber of Commerce for each city within assigned territory.

Orem

• Processed approximately 8–10 applications per day for customers and business organizations.• Underwrote and funded credit card services for approved business and consumer loans.• Reviewed with Fair Credit Committee 20-5o denied loans each week ensuring compliance.• Coordinated with branches and customers ensuring product satisfaction and quality control.• Offered appropriate bank products and services to new and current bank customers.

Lindon, Utah

• Consulted with 150+ product companies providing updates and accurate product details.• Ensured operational integrity by following protocol and managed inventory documentation.• Thoroughly tested software updates ensuring compliance and compatibility with products.• Oversaw and maintained ZYTO Database by enforcing standards and controls.

Lindon, Utah

• Directly managed and implemented ZYTO’s investor relations program.• Served as primary point of contact for all shareholders, investors and media outlets.• Monitored stock prices and trends and compared them to other companies in the market.• Drafted monthly press releases and reports regarding the financial health of the company.

Taylorsville, Utah

• Effectively managed a team of 15 banking professionals and staff and oversaw daily operations.• Generated new business by networking with local business owners and civic organizations.• Interviewed, hired and trained new employees and evaluated performance of branch staff.• Directed and determined lending and credit programs as chief lending officer of the branch.• Communicated and facilitated change achieving strategic initiatives and branch goals.• Analyzed and monitored security and safety policies and procedures on an on-going basis.

Provo, Utah Area

• Oversaw a team of 12 banking professionals and staff and monitored branch activity.• Coached staff daily to reduce turnover from 50% to 5% and develop future leadership.• Improved brand identity through customer relationship building and networking.• Ensured branch compliance with federal and state laws and other regulatory agencies.• Administered, audited and ensured the success of the branch loan portfolio.

Provo, Utah Area

• Served as senior loan officer over consumer loan decisions for all 10 branches. • Approved, funded and assisted in managing indirect lending with over 150 car dealerships. • Reviewed auto, signature, and home equity loans weekly with the senior loan committee. • Trained and mentored loan officers, member services representatives, tellers and various management professionals.

Greater Salt Lake City Area

• Hosted live on-air programs for KXRK 96.3 FM. • Emceed live radio broadcasts for advertisers and promotions department. • Produced live and pre-recorded radio spots for production department and various advertisers. • Promoted the X96 brand through positive interaction with listeners and local business owners.