Seth Hover Email & Phone Number

Honolulu, Hawaii, United States

Senior infrastructure architect and engineer for legacy Perl (Catalyst/Mojolicious) and cloud-native backend REST API systems (Go/gin) and frontend user interfaces (Vue.js) supporting more than 10 state contracts and 200+ private business customersCo-led successful efforts to modernize our medication tracking platform (from manually-managed infrastructure and software release process to using Terraform and Bitbucket Pipelines for automated releases and updates)Developed in-house IaC/IaaS deployment and management tools for various AWS servicesResponsible for software/network security, image management/maintenance and ecosystem architectureCreated workflows to execute and support over 400 successful production-level PostgreSQL server migrations and upgradesOnboarded and supported 20+ integration partner companies to expand our platform's B2B servicesActed as a final point of escalation for multiple departments including technical support, infrastructure and governmental affairs

Nieuwegein, Utrecht, Netherlands

Team leadership responsibilities included employee training, procedure & workflow development/documentation, tier-2/3 customer support, coordination/management of ESXi and KVM P2V conversions Technical support via phone, e-mail and live chat/assisted support tools Datacenter administrative/technical operations including hardware intake, documentation and support Physical hardware preperation for training lab and datacenter environments Performed P2V conversions for use in IaaS remote training environments

Bellingham, Washington, United States

Provided phone, email, ticket-based and in-person technical support for ISP products Network & datacenter operations, hardware intake and testing On-site installation and support for wireless and fiber-backed services Products supported include Internet service/bandwidth, virtual hosting and physical colocation