Seth Mapp Email & Phone Number

Greater Houston

Houston, Texas Area

• Manage day-to-day business operations including: financial forecasting / capacity planning, demand strategies, operational structure, processes and procedures• Facilitating weekly business planning and leadership team meetings with sales, call center, and operations management to review schedules, budgets, and that goals are being met• Maintaining vendor relations for product management and pricing guides, send yearly out-for-bid options to reduce costs• Handle Workman's Comp and unemployment claims including attending hearings when necessary• Creation of new processes and procedures as needs arise• Founder and creator of HVAC Boot Camp (recruiting people with no trade skills and training in 3 months what normally takes up to 2 years)

Houston, Texas, United States

• Responsible for ensuring customer/client satisfaction and maintaining a positive relationship• Develop innovative cost-reduction and efficiency improvements and processes• Manage all phases of the project through coaching, mentoring and developing direct reports• Responsible for multiple projects, simultaneously• Supervise project teams and report daily to steak holders• Monitor and track expenditures• Maintain project schedules• Training of job duties for hand-off

Houston, Texas, United States

• Collect and document of business requirements for project and process improvement/automation efforts• Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases• Responsible for supervision of service and install crew performance and daily job instruction• Reviewed contracts, bids, job sites, and details in advance to determine product, equipment, skill, staff, and time requirements for jobs• Verified the timely arrival of materials to job sites to facilitate quick and efficient jobs on properties using our CRM• Interview, hire, train and supervise employees under my direction•Act as Human Resource Manager to perform reviews, raises, promotions, discipline & terminations as needed for employees

Lake Jackson, Texas, United States

• Acted as the direct representative of Guardian in relationship to the client.• Interfaced with and responded to regulatory and enforcement agencies at the project site and provided requested information depending upon issue involved when appropriate.• Maintain chain of custody of sampling activity, analytical data and project record keeping (log book) in accordance with regulatory requirements and Chubb Global Risk Advisors’ record keeping responsibilities.• Maintained proficiency and understanding in the use of scientific instruments and sampling protocols to ensure valid sample collection and reliable data analysis in compliance with regulations.• Maintained high ethical standards in the performance of services, and understand the ethical standards of client and report actual or perceived unethical conduct or behavior.• Under direct oversight of the Regional Manager, understand project details, schedule and scope of work, and provide supporting information to Project Managers when change orders were required.• Maintained required certifications mandated by regulations.

Texas City, Texas, United States

• Established priorities to maintain inspection schedules to support program milestones and delivery requirements• Responsible for the organization, efficiency and cleanliness of the inspection and calibration area.• Reviewing and ensuring that all documentation is the current released revision; conduct audits on a regular basis to check procedure revisions against current working procedures• Setting the vision for and applying continuous process improvement principles to improve cycle-time, throughput and overall efficiency in the inspection and calibrated equipment areas• Maintaining policies, procedures and work instructions affecting the inspection department• Supervisory role inspiring interactive team relationships within the inspection area and other departments

Bachelor Of Science - Bs, Leadership And Management, 3.8 Gpa

Activities and Societies: Tau Sigma National Honor Society Completing a B.S. in Christian Leadership and Management

Associate Of Arts (A.A.), Business Administration And Management, General