Seth Massmann Email & Phone Number

King Of Prussia, Pennsylvania, United States

• Collaborates closely with business stakeholders to gather and outline requirements foroperational systems and applications, while also developing and maintaining test cases at thebusiness level for utilization in.
• Submits proposals for system improvements and communicates effectively with the ITdepartment to ensure the accurate definition and prioritization of system requirements.
• Engages in collaborative efforts with Production, IT, Marketing, and Go-To-Market (GTM) teamsduring the definition of requirements and throughout system validation and testing activities withina User Acceptance Testing.
• Offers clarification on requirements and provides constructive testing feedback to IT Developmentand Quality Assurance teams.
• Performs post-release validations to ensure system enhancements function as expected.
• Delivers post-deployment assistance and support for operational systems.

King Of Prussia, PA

• Lead monthly design reviews & information sessions for the Website Escalations team. Madeassociates aware of current design trends, updates to company policy regarding process/platformchanges, & answered questions from.
• Performed quality assurance checks on the work submitted by artists & copywriters in theEscalations Department. This included checks for design aesthetic, functionality, & adherence tothe rules/guidelines/best.
• Created a streamlined QA rubric that covered all the major design & technical aspects of buildinga Hibu website & established a scoring system for team member rankings based on this rubric.This system is still used by.
• Served as Lead on new product pilots. This included testing the functionality & workflows for newwebsite products.
• Built websites & processed website amends for high priority & at-risk clients received fromExecutive Management. This involved conducting phone conferences with clients & sales reps togather information, discuss.

King Of Prussia, PA

• Built & maintained customer websites, in a call center environment, using a proprietary websiteeditor & Adobe software. Duties included daily contact with clients & sales reps, making websiteredesigns & amends in real.
• Designed display ads for client’s social media campaigns, including ads for Facebook & GoogleMy Business platforms.
• Lead weekly design review sessions for our US, Philippines & India offices. These sessionsserved as a constructive critique & helped bring consistency in design to the company’s webproducts.

Philadelphia, PA

• designed website for new restaurant “la casa de tu madre”
• logo manipulation/color corrections for print materials for existing restaurants

Philadelphia, PA

• created and maintained promotional materials & menus for philadelphia basedestablishments: ubar, tavern on camac piano bar, tavern restaurant

King Of Prussia, PA

• Curated new website production team while supervising existing print artist department. Thisinvolved hiring new artists & copywriters when needed, providing training to team members onnew & existing products/processes.
• Developed & maintained staff schedules to ensure adequate shift coverage.
• Updated payroll within the ADP payroll system. Kept track of employees clocked hours &assigned relevant pay codes dependent on the projects the team worked on.

King Of Prussia, PA

• worked directly with clients and sales reps to create promotional print concepts.
• motivated team to meet production goals while maintaining a high level of creativity
• ensured shipping deadlines were met on time or earlier

King Of Prussia, PA

• designed spec advertisements to be used as sales tools for the yellowbook sales force
• designed and modified advertisements for print directories
• consistently achieved above average production numbers
• became skilled in setting up files for the 4 color offset printing process