Customer Service Engineer
CurrentService delivery, fully overhead trained, working at heights, ladders, blue ladders trained, working in the vicinity of electric/ power trained. Advanced underground network skills, manholes, carriageway boxes, pedestrian boxes all with NRSWA, council and legal compliances. Network cabling, full cabling skills for installation and repair of large copper/ fibre networks, overhead, underground, small business systems, residential internal/ external. Exchange accredited for ADSL, PBX systems. Complex fault finding techniques various circuits, high resistance, AC balance, unbalanced cables, split pairs, REIN issues. Good computer skills working with databases with intention of developing software skills. Technical documentation report writing, practices, clear codes, time related charging. Other skills includeRegulatory complianceData analysisPSTNRoutersBroadband installation/ repairAsbestos awarenessWorkplace safety awarenessManual handling