Seth Pride Email & Phone Number

Chicago, Illinois, United States

Lead change management and communications across 5 workstreams for marketing transformation significantly impacting ~1,800 franchise owners across ~14,000 locations in the USLed change management assessment, strategy and execution for initial rollout of digital transformation at industry leading trade associationLed change management for Global Business Services, Finance, and Integrated Business Planning functions as a part of North American divestitureLed phase 1 change impact assessment, program planning, and resource modeling for 3-year ERP transformation at a global medical trade group Led detailed assessment of change management capability and future state roadmap for #1 in industry clientPartnered with VP of Policy and Benefits to lead change management for enterprise wide, functional, department and team initiatives for #1 in industry clientServe as interviewer for People and Change interview candidates, planned and facilitated practice and business unit-wide eventsDrive account management and business development activities Lead Pride@Centric, Centric’s national LGBTQ+ employee resource group

Chicago, Illinois

Partnered with CIO to understand past adoption barriers for IT Transformation efforts, crafted, sold and delivered the approach to realize adoption of SDLC methodology including aligning employee incentives to reinforce adoption of SDLC methodologyLed definition of “What’s Changing” for 168 unique roles spread across three locations of a healthcare organization due to implementation of EPIC systemPartnered with clinical and non-clinical leadership to plan and execute approach for ensuring adoption for Ambulatory and Acute functions with significant revenue contributionLed implementation and change management effort for medium sized upstream energy organization to realize the value of detailed department design, corporate restructuring and end to end process improvementPlanned and led implementation of matrix organizational structure including new roles, teams, and functions as well as step-by-step activities to launch the new organizationPartnered with HR to build their capability to support organizational restructuring and ensure skill gaps of existing employees were closedPartnered with C-level project sponsors to support and coach them in their role as a change agent and provided specific actions for them to demonstrate their sponsorship of the change

Greater Chicago Area

Lead program management of IT Service Transformation for Strategic Accounts and Emerging Markets Develop and deploy Organizational Culture Assessment to capture client’s existing culture for IT Service Delivery. Lead and support Business Development including pre-sales activities (e.g., define and align client to project approach, resource and cost estimates, etc.)Own staffing, resource utilization, and project financials for all Strategic AccountsPartner with Recruiting to identify, interview, and onboard new resources

Greater Chicago Area

Owned change strategy, planning, and resource modeling for SAP implementation to 40k users across 300+ sitesOwned performance appraisal for one ACN Analyst, actively supervised the work of two client counterparts, and acted as day-to-day lead for all change resources Defined change plan for all phase 1 activities and executed across 3 Client Leads (1 VP, 2 Directors) and ACN Process Leads (4 Sr. Managers, 2 Managers, 1 Consultant). Owned phase 2 change planning, including Journey Management, Change Tracking, Value Realization, Top-Down Org Assessment, and ACN Academy for effort impacting 25k stakeholders in North America. Took over role mapping from an ACN competitor and led audit of existing process / tools, then worked with multiple stakeholders to define new processes / tools, and begin execution of role mapping for ~11k users.Led 3 strategy teams (~40 resources in total) to design, deploy, and analyze the work performed by ~18k employees in Supply Chain, Manufacturing, and Sales functions at large food company. Designed, built, and deployed ~40 highly customized, and error free, reports to validate strategy recommendations including: redundant work / jobs, degree of value add by position / sub-function, and opportunities to relocate capabilities. Led with client Directors, VPs, and HR Ops staff to redefine client's existing employee transition process and built a centralized database to track each employee’s unique scenario, implication to the $145M business case, and generate employee communications Led Directors, Vice Presidents, HR Business Partners, and project leadership to establish how the program's $118M restructuring funds would be allocated to employees by defining the program’s retention, relocation, and recruiting strategy and coordinated impacts to Business CaseWorked one-on-one with client lead to build the project plan which included 49,204 hours of work effort across 9 work streams

Greater Chicago Area

Led workload study of retail allocation department including assessment design, build, deployment / facilitation, analysis, and reportingWorked with Process Lead to define 30+ new jobs spread across 6 teams, including new performance expectations and a department wide behavioral competency modelLed assessment of existing staff against new performance expectations, managed placement of 100+ employees in future state roles, and built tool in MS Access to supportLed role mapping of ~4,000 users spread across 20+ locations globally by working with process SMEs to define 30+ roles and built tool to execute role mapping and all needed support materialManaged program communications for 5k stakeholders in US, Latin America, and AsiaLed change measurement including defining the approach, developing the assessment, administering the assessment, analysis and reportingManaged training enrollment, notification, and attendance tracking for 4k users across the globeLed change management and adoption of Enterprise Performance Management process and tools for 500+ users in Finance and C-Suite including all change planning and resource estimatesManaged an ACN Analyst in the creation of 11 eLearning and ILT courses, user enrollment and scheduling for all training courses and facilitated training sessions for all users globallyWorked with every level of the finance organization (i.e., Analyst to CFO) to define the communications approach, develop multiple communications, manage distributionDefined integrated change effectiveness and system utilization measurement approach and led executionLed assessment of a commercial strategy organization in the pharmaceutical industry, assessing 64 leaders (e.g., VP, to C-suite) and analysis of current market analytics spendDesigned, owned, and executed a 1 day workshop for ~ 60 employees to share results and facilitate design of new capabilities

Designed, built, and deployed customized 360 feedback reports, including action planning resources, to 30+ high-potential leaders in the organizationSupported execution of Rasmussen Leadership Institute, in-house leadership academy for high-potentialsManaged tracking of annual performance conversations across the organization and published monthly completion metricsLaunched first team development initiative, managed completion of employee assessments, and facilitated team dynamics workshops with employeesLed roll-out of first company-wide training resource, Harvard Manage Mentor

Led end-to-end process for numerous employee opinion and customer satisfaction surveys including assessment design, tool set-up, administration, analytics, and reportingLed assessment centers and owned overall assessment of client employees for internal high-potential / leadership programsLed assessment of executive candidates for C-level positions including one-on-one interviews, analysis of pre-screening assessments, and providing summarized candidate metricsDesigned and deployed MS Access tool to manage talent management data and easily identify hi-pos, needed skills, existing skills, and talent pipelineOwned end to end administration (e.g., assessment invite to individual results delivery) of individual and team assessments for selection, executive coaching, and strategy developmentSupported facilitation of multi-day team client workshops to define the Ops function's key strategies and ways of workingCreated assessment of future state KPIs and defined interim metrics to track the journey from current to future state organizational and operating modelLed facilitation, analysis, and reporting of front line employee engagement at multi-site manufacturing organization in North AmericaManaged office administration, office vendors, and client events as neededDeveloped and deployed training for HR Business Partners to support new processes and tools

Managed employee engagement surveys for large retail chain in the United States and Latin AmericaLed the review, coding, and analysis of 1k+ qualitative comments from employee engagement surveysDeveloped and delivered reports for audiences at all levels of client organizations (e.g., Front-Line Supervisor to C-Level)Led employee validation and piloting of new selection assessments positions in transportation industry

M.B.A., Business Administration

M.A., Industrial/Organizational Psychology

Bachelors, Psychology

Education record