Seth Robert, Mba, Mpm Email & Phone Number

Houston, TX, US

Jeannette, PA, US

• Led North and South America Field Service division with initiatives to improve operational efficiency, safety performance, and profitability.
• Improved financial performance through improved financial KPI’s (Key Performance Indicators) and metrics and accountability. Increased performance from a break-even P&L to improving EBITA to $10,000,000 while.
• Created and implemented cost tracking software leading to improved profitability.
• Implemented project management principles to improve overall performance. This improved the customer experience, leading to additional work. It created new KPI reporting for customers, and accountability within the team.
• Implemented performance KPI system that drove significant operational improvement. This included reduced warranty costs, first time resolution, and improved safety performance.
• Reduced warranty and rework costs by 80% within first two years.

Houston, TX, US

• Led the Northern and Southern Division in the U.S. with 5 District Manager reports and a team of 120 people. Responsible for P&L, safety performance, customer service, and key performance indicators.
• Improved financial performance by 30% over a 2 years period through the utilization of key performance indicators and financial ratios.
• Implemented customer experience program across the department that drove transactional customer survey scores up by 50%.
• Through the introduction of a leadership approach commitment based on visible management maintained a total recordable incident rate of 0.0 from 2012 to 2017.
• Completed U.S. Marketing Analysis in 2013 which assessed 1640 drilling rigs which led to $50 million new product sales in 2014. Partnered with Business Development, initiated market research that drove the creation of.
• Implemented Competency Assurance Management System across the United States that involved over 200 employees which resulted in an employee led training program.

Houston, TX, US

• Served as Team Lead for Mid Continent, Gulf Coast, West Texas, and Tubular Services Division. Responsible for P&L, operational performance, safety culture, and growing the market with new product development.
• Implemented capital service offering with the merger of two companies that increased staffing levels by 50% within one year. In return increasing EBITA by 60%.
• Worked with Sales Operations to generate, implement and execute sales contracts for new product offerings that led to an increase in revenue of 300%, and resulted in increased gross margins from 30% to over 60% within.
• Managed new revenue stream with more than 12 top drive rental units in the operating area, that generated more than $15 million in additional revenue in its first year.
• Completed commercialization of the casing running tool; completed field testing of unit on more than 50 billable jobs across the United States, Canada, Guatemala, and Saudi Arabia.

Houston, TX, US

• Served as the Operations Supervisor with responsibilities for all operations in the Barnett Shale. Supervised 4 Field Service Technicians and served as the Lead Technician.
• Supported 27 rental units in the Barnett Shale, and maintained a gross margin of 40%.
• Maintained a Zero Total Recordable Incident Rate in 2007 and 2008.
• Performed Standardization Project in all 27 rigs that led to an increase in gross margin of 10% in less than 90 days.
• Served as a Field Sales Representative for the North Texas Area.

Houston, TX, US

• Served as a Field Service Technician in the Barnette Shale. Served as a Lead technician for rig instrumentation for Shell and Devon.
• Performed custom installation of instrumentation equipment on various rig platforms.
• Installed satellite and communication systems on rig sites for communications of instrumentation and phone systems.
• Assisted in the supervision and coordination of field operations for North Texas, when needed.

Washington, DC, US

• Decorated military veteran who served in Operation Iraqi Freedom. Recognized for superior performance; received 3 meritorious promotions in under 4 years.
• Supervised 50 Avionics Technicians and all maintenance operations for 36 helicopters.
• Served as a collateral duty inspector for all avionics maintenance performed on aircraft.

Bachelor Of Science, Management

Master Of Business Administration (Mba)

Master Of Project Management