Seth Thompson Email & Phone Number

Texas, United States

Plano, Texas, Us

Plano, Texas, Us

Plano, Texas, Us

Plano, Texas, Us

Plano, Texas, Us

Critical Start is the fastest-growing cybersecurity integrator in North America. Our mission is simple: protect our customers’ brands and reduce their business risk. We do this for organizations of all sizes through our award-winning portfolio of end-to-end security services – from security-readiness assessments using our proven framework, the Defendable Network, to the delivery of managed security services, incident response, professional services, and product fulfillment. Critical Start has been named to the CRN 2018 Tech Elite 250 and top 100 Security MSPs lists. Visit www.criticalstart.com for more information.

Server Administrator and Army Mission Commnad System Maintainer responsible for the installation, implementation, maintenance, and operation of six ESXi server stacks over four separate enclaves. Responsible for the updating and maintaining over 100 military collaboration systems to ensure proper functionality and server connectivity. • Received five awards within first year with the organization.• Established and maintained multiple service providing server systems to include Microsoft Exchange Server 2013, Microsoft SharePoint 2013, Domain Controllers, and File Share servers.• Worked heavily with Microsoft Server 2012 R2 and VSphere virtualization for multiple service providing servers on tactical and strategic networks.• Designed and implemented the server and mission command infrastructure for the entire organization.

Arlington, Virginia, Us

Supervised the 4th Infantry Division Artillery Service Desk and Server Technicians. Served as the principle advisor to the Chief of Information Technology for the organization. Responsible for the management of imaging, accreditation, networking, and configuration of over 120 computer workstations and Army Battle Command Systems over six exercises and in three separate countries. Configured switching and routing services interconnecting multiple vendor models to include Dell, Brocade, and Cisco. Provided troubleshooting for various software systems and system hardware on both classified and unclassified domains. Responsible for the well-being and professional development of six personnel including one junior supervisor.• Integrated and maintained command and control systems into multiple networks.• Established and maintained multiple service providing server systems to include Exchange Server 2013, Microsoft SharePoint 2013, Domain Controllers, and File Share servers.• Worked heavily will Microsoft Server 2012 R2 and VSphere virtualization for multiple service providing Servers on tactical and strategic networks.• Trained personnel on proper information assurance, remedy ticketing submission and basic troubleshooting techniques resulting in completing over 400 work orders.• Performed duties two grades above my own for four months.• Achieved a commendable rating for the organization’s Information Assurance program.

Arlington, Virginia, Us

Supervised the Camp Arifjan Regional Hub Node Service Desk. Provided direct management support for over 250 secure and non-secure accounts and maintained multiple classified, unclassified, VOIP, and VTC circuits for users located at the satellite communications facility. Responsible for the well-being and professional development of twelve personnel.• Received a commendable rating for the organization’s safety program.• Designed and implemented a virtual lab to train and evaluate personnel on Industry level information technology concepts.• Developed a data decommissioning policy and life-cycle management standard operating procedure which was adapted by Camp Arifjan as installation policy.• Served as the organizations first Public Key Infrastructure Trusted Agent.

Arlington, Virginia, Us

Supervised the installation, operation, and maintenance of data communications systems to include a Satellite Transportable Terminal, switches, routers, and vehicles. Responsible for training and mentoring twelve personnel including two junior supervisors. Expertly managed over 60 video teleconferences between the organization’s headquarters and four subordinate headquarters.• Submitted and tracked satellite authorization access requests resulting in the success of six successful training objectives for over 100 personnel.• Conducted safety training for over 300 personnel utilizing nine different agencies resulting in no safety incidents for the quarter.• Recognized as the organization’s leader of the quarter resulting in being chosen over three peers to serve as the Command Post Node Team Chief.

Arlington, Virginia, Us

Responsible for installing, operating, and maintaining automations equipment for over 3,000 users. Supervised five personnel who provided imaging and implementation for all information technology systems on thee separate networks.• Cabled nine buildings utilizing in excess of 300,000 ft. of CAT5 and 36,000 ft. of Fiber Optic cabling which facilitated the move of over 3,000 users.• Managed a help desk which serviced over 500 work orders a month culminating in the overall success of the organization’s staff.• Created secure system images for all computers in the organization on three separate domains totaling over 4,000 systems.

Bachelor’S Degree, Cyber Security

High School