Seth Topper Email & Phone Number

York, Pa, Us

New York, Ny, Us

Responsible for the leadership, management, and coordination of all implementation projects for the KPMG Implementation Support Team. Manages an internal team of up to 3 employees, and provides management consultant services to a team of up to 6 external project managers.

Harrisburg, Pennsylvania, Us

Responsible for the successful coordination, support and facilitation of projects through the creation of project plans, careful resource management, and frequent communication with both internal and client teams. Frequently manage teams of 5 – 10 employees, who consistently meet deadlines and deliver products that lead to further business and solidified relationships with nationally known clients in the healthcare and insurance fields. Certified Professional Scrum Master (CSM-1) with experience managing teams within both agile and waterfall frameworks.• Manages the full project life-cycle, from the proposal phase through final project completion, for budgets ranging from $100,000 to $1.5 million. • Proactively works with management to discuss any changes to budget or scope for each project, and makes recommendations on a course of action whenever applicable.• Owns a lead role in the communication with all clients; leads daily/weekly status meetings, scope/budget conversations, and ensures efficient and effective communication between client and internal teams.• Pilots and implements processes from successful projects into standard practices for the company, including the internal training and use of collaboration tools such as Basecamp and JIRA.

Arlington, Va, Us

Responsible for working with program managers, research teams, member services, sales, IT, and content delivery teams to develop and manage existing firm-wide products and services which contribute to the achievement of the firm’s renewal and growth goals.• Manages the product development process, from concept to launch for multiple firm-wide products.• Proactively work with stakeholders in over 60 programs to identify social networking product opportunities.• Produces product requirements and coordinates with the development team to ensure product functionality meets customer needs.• Coordinates product launch activities, including promotional materials, webinars, teleconferences, trainings, and events.• Identifies, monitors, and reports on key metrics that measure product performance.

Arlington, Va, Us

Responsible for managing the daily project intake portal for the Sales and Marketing web team located in India. Distributed assignments to a team of 10 employees, based on their skill sets, and was directly responsible for contributing to the front-end development and design of content and page templates for member websites.• Management of relationships with both junior and senior-level employees to design and create new content for the internal Sales, Marketing, and Financial member sites.• Managed the U.S. / India web team queue by triaging projects and assigning tasks for up to 10+ team members.

Arlington, Va, Us

Responsible for providing administrative support for the sales and marketing practice area through creation of custom reports and database management.• Created custom ad-hoc reports, dashboards, and contact lists in both internal databases and Salesforce.com for a variety of internal reporting tasks.• Successfully managed and improved upon data integrity in multiple internal databases.

Bentonville, Arkansas, Us

Responsible for providing the highest level of customer service to consumers on the front-end (checkout area).• Developed management skills though promotion from cashier to checkout supervisor, leading a team of up to 15+ employees.• Assisted with weekly scheduling of associates.

Criminal Justice And Corrections

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