Quoting pump and filter system assemblies for a variety of different applications from food/pharma to petrochemical applications.Build trust/lasting relationships with customers through technical/sales support via phone, email and direct customer meetings.Minimizing inaccuracies by providing parts lists and reference drawings in Word Doc, PDF, Excel and Auto Cad formats to customers with advice on how to use them.Minimize transportation time by choosing the most efficient form of transport based on the size, value and urgency of orders.

 Build trust/lasting relationships with customers through technical/sales support via phone and email. Align inventory with orders for parts and equipment by monitoring sales and project schedules, releasing based on availability in Access data base and confirming requisition number, quantity and delivery date. Increase transparency into project schedules using TSI system and service appointments based upon product availability and customer requirements. Served as an information resource, providing tech support to customers using parts lists and drawings in PDF, Excel and Word doc formats, liaising with field staff and assisting in computer software updates. Drive QA initiatives in collaboration with vendors regarding products by spearheading original quote, price negotiation, customer terms of payment based upon credit history and expediting. Minimize transportation time by choosing the most efficient form of transport based on the size, value and urgency of orders.Provided sales and product support via phone and email for a customers in PA,MD,NJ and VA.Scheduled jobs based upon parts and equipment availability, and the current service schedule.

 Build trust/lasting relationships with customers through technical/sales support via phone and email. Ensured continuation of workflow by expediting materials, equipment and supplier data to ensure resolution of technical issues in an international network of outside salesman, contractors and distributors. Minimized inaccuracies by providing parts lists and reference drawings in Word Doc, PDF, Excel and Auto Cad formats to distributors and end users with advice on how to use them. Maximized profit by purchasing/requesting quotes from a wide variety of domestic and international vendors to procure the best possible price and delivery. Headed the pump assembly and parts order process from original quote, negotiations, payment, expediting and shipment with strong business acumen. Improved employee integration onto the team by mentoring and training staff to develop the necessary success skills to achieve initiatives.Provided inside sales and product support to assigned pump distributors via phone, and email. Corresponded with manufacturing facilities in Brazil,and Germany to offer customers the most competitive price and delivery possible.