Seth Walker Email and Phone Number
Seth Walker work email
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Seth Walker personal email
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Seth Walker is a 24/7 Threat Management @Edg.io // Quickly driving resolution of security incidents at Edgio. He possess expertise in linux, shell scripting, apache, bash, system administration and 16 more skills. Colleagues describe him as "I had an incredible experience working with Seth during our time together. His exceptional technical expertise, particularly with our SIEM and WAF, was matched only by his remarkable ability to quickly master new concepts and technologies. I was consistently impressed by his drive to deliver superior outcomes and his talent for developing consistent, repeatable solutions that benefited both our team and customers. What set Seth apart was his unique combination of technical mastery and his commitment to continuous improvement. His dedication to creating efficient, standardized processes demonstrated not just his technical acumen, but his understanding of how to create lasting value. His willingness to dive deep into complex challenges while maintaining focus on practical, implementable solutions made him an invaluable asset to our organization. Any team would be fortunate to have someone with Seth's technical brilliance, quick learning ability, and commitment to excellence. I thoroughly enjoyed our time working together."
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Managed Cloud Security Tier 2Edgio Jun 2022 - PresentPhoenix, Az, UsDefine and setup Customer SOC.Train and mentor Tier 1.Educate other teams and customers about SOC functions.OnCall 24/7/365.Live event correlation and mitigation.Threat hunting and testing. WAF / bot management / rate limitingAdvanced http and CDN related investigations.Liaison between front line and engineering. Python debugging and API scripting for reporting and configuration updates. MySQL query crafting for log parsing for advanced troubleshooting. -
Delivery Support EngineerEdgecast Sep 2021 - Jun 2022 -
Delivery Customer Support EngineerVerizon Media Platform Jun 2020 - Sep 2021Los Angeles, Ca, Us -
Network Operation Center, Tier-2 Senior Support EngineerVerizon Media Platform Jun 2015 - Jun 2020Los Angeles, Ca, UsResponsibilities: • Serve as primary responder for all Content Delivery Network (CDN) infrastructure related issues, inquiries and complaints from customer and/or partner. Including but not limited to identifying issue in real-time while working directly with customer to resolve technical issue and question by using phone, instant messaging, email or ticketing systems with the intent of resolving more than 85% of the issues. • Interact with internal/external customer on operational issue by providing a thorough update and analysis within specific Service Level Agreement (SLA). • Perform system troubleshooting and management such as: Live or On-Demand service for Flash Media Streaming (FMS), HTTP Live Streaming (HLS) and HTTP Dynamic Streaming (HDS), Log Analysis (Retrieval and Parsing Logs) and Advance Custom Reports (including customer real-time stats). • Troubleshoot customer/partner issues using Gomez (APM), Catchpoint, MTR, Traceroute and Keynote. • Retrieve, parse, and analysis of back-end and server error log for HTTP and Streaming servers.Skills Used:Scripting, Log processing, Critical Thinking, Task Prioritization, Team Collaboration. -
Network Operations Center, Tier-1 Monitoring EngineerVerizon Media Platform Jul 2014 - Jun 2015Los Angeles, Ca, UsResponsibilities: • Monitor Global Verizon DMS/EdgeCast Linux servers, applications, network devices and connections along with customer traffic using in-house monitoring tools such as: Servers View, Routing View (POP-to-POP routing and circuit alert dashboard), e-Graph (POP traffic overview), Centreon (front-end of Nagios), Kibana, SDI (DDoS monitoring system), Live Grids, and Customer Dashboard. • Perform network and performance troubleshooting by using Gomez (APM), Catchpoint, MTR, Traceroute.• Perform server troubleshooting by implementing different bash scripts and tools to: DRAC, purge server partitions, monitoring live and on-demand streams, stopping/starting/reloading frontend and backend services. • Coordinate with appropriate internal Operation/Development teams when necessary to resolve complex issues within specific Service Level Agreement (SLA). • Create, track, and manage trouble tickets using Service-Now ticketing system. Refine/Create documentation of systems/networks resolutions and procedures using Confluence software. Skills Used:Scripting, 3rd Party and In-house Network Monitoring Tools, Critical Thinking, Task Prioritization, Team Collaboration. -
Technical Operations SupervisorLive Nation Aug 2013 - Dec 2014Beverly Hills, California, UsSame as before, but with greater emphasis on incident management, and tools. -
Lead System AnalystLive Nation / Ticketmaster Jul 2005 - Aug 2013Helped keep track of a team of ten 24/7 analystsHelped establish a system of metrics using a MAPS style systemTasked with covering all technical issues for GMSMaintained aging home-grown ticketing system to manage communications related to escalation of production issues.Set up and configured all monitoring in Nagios, before we switched to NimsoftSet up and configured some of Nimsoft monitoring, mostly for non-production teamsWrite report scripts in Perl pulling data from mySQL databaseSet up and configured Splunk for reporting of alert frequencies for reporting.
Seth Walker Skills
Seth Walker Education Details
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Smoky Hill High SchoolHigh School Diploma
Frequently Asked Questions about Seth Walker
What company does Seth Walker work for?
Seth Walker works for Edgio
What is Seth Walker's role at the current company?
Seth Walker's current role is 24/7 Threat Management @Edg.io // Quickly driving resolution of security incidents.
What is Seth Walker's email address?
Seth Walker's email address is vy****@****ail.com
What schools did Seth Walker attend?
Seth Walker attended Smoky Hill High School.
What skills is Seth Walker known for?
Seth Walker has skills like Linux, Shell Scripting, Apache, Bash, System Administration, Unix, Red Hat Linux, Dns, Web Applications, Nfs, Mac Os X, Unix Shell Scripting.
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