Seth Baer Email & Phone Number

Miami/Fort Lauderdale Area

Miami/Fort Lauderdale Area

Norfolk, Virginia Area

Norfolk, Virginia Area

- Oversee a team of three reps responsible for entering data (dealer inventory) on the site as well as providing Full Service for dealers who pay for that service.- Responsible for implementing a new Standards of Performance that had never been introduced to the team.- Revamped bonus structure to help in attaining a higher level of proficiency for the team as a whole.

- Cultivate relationships in a business to business environment. - Provide superior customer service to BoatTrader.com clients by knowledge of industry challenges, customer analysis, and site knowledge.- Increase customer spend while maintaining a high level of return on investment for my clients.- Responsible for aging and collections efforts.- Have take on a lead role in which I am responsible for various duties that would normally be within a manager’s scope. They include but are not limited to overseeing the team’s collections efforts, testing and implementing new products, and training for the customer service and sales teams.

- Cultivated new relationships in a business to business environment.- Responsible for prospecting for new clients utilizing any means at my disposal.- Create new business by moving buyers efficiently through the sales process.- Service existing clients by verifying that current marketing tactics are producing the desired results.- Take time to analyze marketing strategies of current clients to evaluate whether increasing customer spend would produce a desirable return on investment. If so, move the clients into a larger package that would ensure maximum ROI for them.

- Effectively oversee merchandising within my department.- Delegate responsibility to team members within my department. Provided the proper coaching and training to ensure their success and development.- Cultivate relationships with outside vendors to ensure proper stocking of direct vendor supplied merchandise.- Analyze trends to choose items to place as “feature items” to increase overall sales for the department. Responsible for selecting most desirable placement for optimal sales.

Education record

Education record