Interview and onboard healthcare professionals for 20+ long term care facilities.Supervised off-shore Recruiters.

*Negotiated strategic partnerships with venues, teams, and promoters to increase their ticket sales and profits through the Multi-Channel distribution market.*Leveraged existing relationships within the sports and entertainment industry to increase EBG's presence in the marketplace.*Utilized CRM database to identify inventory acquisition opportunities from businesses and individual clients.*Managed and facilitated inventory distribution for Fortune 500 partners including PSL's, Suites, additional inventory, etc.*Implemented sales plan for achieving profit and sales forecasting goals via a group of pricing specialists.

*Worked closely with the Vice President, Sales & Service to develop strategic sales and marketing plans for ticketing operations and development of new business to achieve targeted sales levels and grow revenue.*Administered implementation of all new sales strategies and initiatives for ticketing; overseeing and directing all ticketing and operational activities managing order processing and overall inventory in excess of $10M.*Managed system of checks and balances to ensure optimal protection of assets. Exercised financial controls balancing and reconciling sales and receipts.*Guided, coached, and developed high performing ticket service staff emphasizing a commitment to exceptional customer service and organizational values.*Led the execution of Professional Bull Riders Partnership managing $900K in ticket sales; collaborated with key stakeholders of New York area entertainment (Christmas Spectacular - $950K; Elf - $750K; Rangers - $200K; Cirque Du Soleil - $150K; NY Knicks - $200K; Family shows $50K; Westminster Dog Show - $15K); ensuring ticketing needs, event implementation and process.*Rendered deep knowledge and experience of primary ticket market to cultivate customer relationships and optimize industry presence at trade shows, arenas, theatre and B2B networking events.*Collaborated cross-functionally to accelerate sponsorship sales and activation of partnership agreements.*Facilitated event management and on-site client fulfillment at pickup locations, arenas, stadiums and box office.

*Engineered a consultative approach through relationship building and collaboration resulting in increased sales for a department that generated over $30 million in revenue across 20+ sports and entertainment events.*Cultivated and solidified relationships with key clients to maximize revenue; achieving individual annual sales of $5M including $3.4M linked to the Radio City Christmas Spectacular.*Collaborated with the New York Knicks to conceive Jewish Heritage Night selling 1,000+ tickets and generating $40K in group sales revenue; leading to league and industry wide sales initiative that presently remains in practice.*Performed market research and delivered industry metrics and data feedback to Director and Vice President on improving sales execution and marketing strategies to meet organizational objectives.*Led organizational development in the facilitation of training for seasonal sales staff on Architics/Ticketmaster platforms and department policies and procedures; simultaneously supporting the call center and full-time sales staff on sales techniques and daily operations.

*Constructed and directed ticket creative sales plans and marketing promotions to accelerate revenue growth, maximize season ticket base and fan attendance. Consistently achieved sponsorship goals by developing and cultivating relationships with local businesses.*Facilitated daily box office operations including ticket sales reconciliation, facility maintenance, ballpark and field preparation and supervision and development of staff and ground crew.*Administered team internship program; managing event operations staff, guest services, ushers, ticket-takers, parking, cleaning crew, emergency medical and event security staff.*Oversaw and managed team budget and player equipment inventory; coordinated all team logistics.

*Actualized and implemented sales strategy to optimize season ticket, mini plans and individual ticket sales.*Managed box office operations; recruited, trained and supervised group sales team and ticket sales staff.*Executed game day operations, payroll administration; facilitated scheduling, training and supervision of all full-time and game day staff.