Seth Carpenter Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

• Overhauled server provisioning process, resulting in 30%+ decrease in time to provision a Windows server• Developed Ansible automation for creating volumes and shares in NetApp ONTAP Cluster• Managed transition of EBS snapshot backups creation to Rubrik• Developed features for Python based internal EC2 disaster recovery tool• Continuously improved CMDB quality and accuracy and pushed for alignment with CSDM• Developed custom Ansible modules to facilitate Rubik deployment and server decommissioning• Developed & maintained Ansible playbooks and their deployment in Ansible Tower• Coordinated Commvault backup adjustments to stay within licensed capacity• Prepared application teams for disaster recovery exercises• Managed AWS IAM permissions for team• Supported 1200+ servers in a mixed Windows Server and Red Hat Linux environment• Interviewed candidates for contracting positions on team

Chicago, Il, Us

• Saved $400,000+/year by identifying and removing unnecessary AWS resources• Wrote Ansible playbooks and roles to automate tagging of EC2 Instances, agent installation, and decommissioning processes • Wrote Python and PowerShell scripts to automate processes pertaining to cross-account and region AWS management, security group updates, log parsing, and information gathering; built GUI for PowerShell script using WPF• Deployed resources across AWS accounts and regions using CloudFormation StackSets• Developed, configured, and debugged AWS Lambda functions running Python 3.7, SQS queues, and CloudFormation templates during the development of a cross-region DR tool• Collaborated on plan to move workload from one AWS region to another for improved disaster recovery capabilities• Troubleshot AWS IAM permissions and S3 bucket policies• Configured AWS services such as API Gateway, CloudFront, Route53, CloudWatch, and Lambda• Managed AWS support cases and assisted AWS technicians• Configured proof of concepts of potential new IT solutions• Managed Change Requests, attended Change Advisory Board Meetings, and followed Change Management procedures• Performed code reviews on third party code• Moved AWS instances to new VPC's using an internally built tool

Chicago, Illinois, Us

• Spearheaded getting server created for PowerShell use to bring more automation to our team• Developed PowerShell scripts to automate a variety of tasks including sending server decommissioning requests utilizing a REST API, information gathering from Windows Server and VMware environments, and setting various configurations within a multi-domain context• Operated patching efforts in a mixed version Windows environment containing 2000+ servers, configured SCCM collection membership, set maintenance windows, and represented team during procedural audits from customers to explain patching processes• Led Windows vulnerability remediation efforts, scanned assets with Rapid7 Nexpose, monitored and analyzed vulnerability scores with Kenna, and coordinated remediation• Managed VMs, host clusters, datastore creation, DRS rules, and vMotions using vSphere Client • Managed Cisco and VMware Support cases, replaced Cisco UCS Server Blade hardware, managed servers with UCSM, and assisted Cisco and VMware technicians• Performed thin to thick VMware datastore migrations on 150+ servers to prevent datastore crashing • Managed incidents, service requests, problems, & change requests using CA Service Desk Manager and Service Now• Coordinated resources and communicated with business units to schedule server changes, followed change management procedures, and attended Change Advisory Board calls• Participated in on-call rotation and joined emergency calls to troubleshoot urgent issues• Wrote detailed reports concerning root cause analysis, configuration proposals, and more• Adjusted Zenoss monitoring triggers and vSphere alarms to optimize actionable ticket generation• Held training meetings to explain script usage and increase team’s organization, suggested process improvements to management to increase knowledge sharing & team cohesion• Flew to St. Louis to erase drives using DBAN & oversee their destruction

Chicago, Illinois, Us

• Installed networked printers, troubleshot Internet connectivity issues• Installed and configured VMware ESXi 6.0• Installed and configured Nagios Monitoring software on CentOS 7 • Documented processes and IT infrastructure• Implemented 802.1Q VLAN tagging on switches, reducing cable clutter, allowing for network expansion, and easing network administration • Built custom rack mount servers and deployed Windows images to lab machines from Windows Server 2012 R2 running Microsoft Deployment Toolkit• Installed and configured FOG 1.20 deployment solution on Ubuntu Server 14.04, bringing fast Linux image deployment to our lab

Chicago, Illinois, Us

• Completed purchase orders from student organizations• Checked in Campus Life packages• Checked out and track recreation equipment given to students• Prepared areas for campus events• Improved process for timing use of recreational equipment

Chicago, Illinois, Us

• Wrote, optimized, and troubleshot Powershell scripts• Executed workflows on VMware vRealize Orchestrator (VRO)• Updated Windows Server Standards documentation• Performed Operational Readiness Tracking on newly provisioned servers• Managed support requests using CA Service Desk Manager• Wrote Powershell script to tie together existing scripts into a unified server testing function that generates a custom formatted HTML report and email• Redesigned systems request form to be consistent with current branding and improve usability, developed Python backend to call RESTful API to initiate workflow on vRealize Orchestrator• Led a team of 6 interns in creating a new product idea for the company

• Managed business operations• Troubleshot hardware and software problems, removed malware• Designed websites for local organizations• Installed wireless networks, hard drives, motherboards, audio/video components• Assisted customers with computer tasks in one-on-one tutorials

• Fixed computer issues, advised on technology upgrades and purchases, taught manager how to use social media to benefit the store, cut down on paper waste by making order process more efficient• Stocked shelves, ordered departments, merchandised new items, updated pricing• Provided customer service and ran cash register• Cut keys, cut lumber, cut glass, mixed paint, assembled grills and wheelbarrows

Bachelor’S Degree, Information Technology & Management

Associate’S Degree, Computer Systems Management

Information Technology