Seth Carpien Email & Phone Number

Winston-Salem, North Carolina, United States

Serving as the Chief Growth Officer at Tricon, bringing a robust background in both B2C and B2B environments with a specialization in sales and product management. My career has been driven by a deep understanding of client and partner needs, gained through firsthand experience in sectors like healthcare, financial services, and education. This insight has enabled me to drive significant revenue growth and manage transformative changes in product delivery, consistently accelerating organizational success. At Tricon, I am excited to apply my expertise to spearhead comprehensive growth strategies focused on market expansion and customer acquisition. My commitment to impactful leadership and innovation continues as I aim to inspire and empower our team to embrace collaboration and achieve collective goals.

The TechPACT is leading the charge for inclusion and equity in the technology industry. We are a group of CIOs, leaders, and professionals in IT that have the expertise and experience to make a difference when it comes to equality and opportunity in the workplace. Our focus is to not only instill equity and access to opportunities, but to also provide mentorship and support to young technologists as they look to advance throughout their careers.

Winston-Salem, North Carolina, United States

• Responsible for the portfolio of products across the Healthcare division, leading a team of 12 direct reports with a product portfolio value of $600M+ of a $1B company portfolio• Direct report to the Healthcare division president and charged with assuring strategic product alignment and implementation across the healthcare organization - including executive leadership, stakeholders, product teams, and engineering• Lead multiple multi-year initiatives; enterprise integrations, core platform transformation & data migration, while driving collaboration across all levels and functional areas to ensure milestone were achieved. • Coordinate and present bi-quarterly portfolio reviews to the executive leadership team, as well as weekly business reviews for the CEO• Initiated, created, and drove the Process Playbook, enabling the onboarding of new product team members while providing visibility and education to the business stakeholders within the division • Lead transformation efforts within the product organization around process implementation and improvement for product teams, including implementing demand intake, comprehensive roadmap, and prioritization criteria – enabling product strategy alignment across the organization• Own product roadmap and education with C-level staff and other stakeholders around new prioritization and intake process• Build and mentor strong teams while implementing agile methodology into new processes to deliver products on time that satisfy the needs of customers• Developed and implemented a new team structure across the product organization to ensure more robust collaboration with engineering and stakeholders

By looking through the lens of existing micro cultures within an organization, InPRO Agility determines and implements agile frameworks to bridge the gap between ideas and delivery. We empower both digital and non digital teams to collaborate and engage, work in a proactive mindset, and deliver products and services with customers engaged throughout the process.

Winston-Salem, North Carolina Area

• Established relationships with all external accounts and stakeholders to ensure collaboration and alignment to execute on all initiatives for a product generating $45M of indirect revenue• Led a team of 24 through strategy and execution of agile process transformation enabling the creation of product roadmaps based on team capacity and velocity, providing visibility to the rest of the organization• Implemented standard methodologies, processes, and policies for product management to encourage alignment with business goals and strategies• Gained alignment with CXOs on implementation strategy around support of struggling customer facing platform• Revamped and led efforts around technical sales, account management, delivery, and support of the Novant Health Community Connect platform which led to Epic accreditation two years in a row• Improved processes which enabled the team to deliver a record number of enhancements focused on revenue growth in six months

Greensboro/Winston-Salem, North Carolina Area

Member of Executive Leadership Team• Engaged customers around product strategy, UX/UI, agile transformation, distributed development, QA testing, DevOps, and organizational transformation• Established and implemented proven process creating faster close rates to simplify complicated sales• Implemented largest growth strategy in company history leading to $1M revenue increase in 2012; Increased revenue to $10M by 2018

Greensboro/Winston-Salem, North Carolina Area

-Managed high performing sales team responsible for $13M in revenue-Developed and implemented individual business plans and territory sales strategies with sales team for ensuring sales goals and profitability-Created and drove sales incentive program to increase team performance-Coached and mentored sales team for continued growth around large opportunities-Collaborated across multiple organizations to increase efficiencies and growth (IT, marketing, product development and more)

Winston-Salem, North Carolina, United States

• Consistently increased revenue by 50%• Developed strategies across multiple business lines to increase efficiencies and growth • Developed and implemented business strategies and territory sales strategies with sales team for ensuring sales goals and profitability• Coached and mentored sales team for continued growth around large opportunities• Hired to lead the business development efforts and overall growth

Winston-Salem, North Carolina, United States

-Directed Midwest region for #1 travel trade publication in US; Exceeded sales goals every year-Named Sales Manager of the Year for 2007 and 2008-Managed four person team, increasing Midwest advertising revenue by 50%

Various

Investment Advisor (Institutional)- Jr Partner with an Institutional Investment team and was responsible for closing corporate 529 plans which are from $0 - $2m. - Also responsible for advising the Hospital 403B customers.Investment Executive (Retail)- Worked to obtain my investment licenses (Series 7, 65, 63 & Insurance) within 2 months. - Worked as a Jr Partner on a retail investment team and helped grow the book of business by 10% (Total book value of $150m)Broker Assistant- Moved up from working with Investment Advisors with $30m under management to working with a team with $70m under management. - Also served as the technical liaison between IT and was honored as Assistant of the year in 1996.Jr. Broker (Series 3)- Lead all Junior Brokers in customer account acquisition by more than 50%

Master Of Business Administration (Mba)

Ba, Communications

Activities and Societies: Phi Sigma Alpha, Football