Operations Manager/ Store Manager
Tirelady'S Rainbow Tire
Morgantown, Wv
Effectively managed all employees, including hiring, scheduling, disciplinary management, etc. Managed all administrative and office activities, including accounts receivable/payable and payroll management Maintained strong business relationships with all vendors to ensure competitive pricing, timeliness, and access to various products for customers Stayed current on trainings/certifications (T.I.A, Michelin, etc.) to ensure up-to-date knowledge within the garage Created company policies and procedures for each department to maximize productivity and accountability Responsible for ensuring that the store met sales goals via personal sales and managing the sales representatives Created unique Excel workbooks to manage a $250,000+ inventory of stock to improve inventory turnover rate Increased average annual gross income by $120,000 from 2011 to 2012 Increased service revenue by 25% from 2015 to 2016