I spearhead the formulation and execution of long-term strategies to foster a talented and diverse team, passionate about their contributions to the organization. My role encompasses an extensive spectrum of responsibilities including:- Strategic Recruitment and Hiring: I lead initiatives in defining roles in collaboration with department leaders, creating detailed job descriptions, actively recruiting suitable candidates, and overseeing the negotiation of contracts.- Onboarding: I facilitate a seamless integration of new employees into the company by coordinating comprehensive onboarding sessions tailored to their respective roles and departments.- Training and Coaching: I am committed to nurturing growth within the organization through the development and implementation of versatile training programs and offering individual coaching to address specific growth or performance challenges.- Policy Development and Maintenance: I continually assess and create organizational policies and guides, aiming to consistently realign the team with the corporate mission.- Culture and Team Building: I play a pivotal role in shaping and fostering a positive and collaborative corporate culture, acting as a dynamic force in team building and communication.In my role, I help lead through embodiment of team-building, excellent communication, and the ability to connect and unite various facets of the organization. Backed by a proven track record in recruiting and HR, I excel even in high-pressure environments, acting as a positive and culture-building force.

As the Director of People and Corporate Development, I lead strategic initiatives to optimize our human resources and organizational development. My focus lies in fostering a dynamic, positive work environment, propelling our organizational growth, and facilitating business development opportunities.Some of my key responsibilities include:- Crafting comprehensive people and corporate development strategies, aligned with the organization's vision, mission, and strategic objectives.- Designing a 'People Leaders Playbook' as a foundation for leadership, setting a standard for results-driven outcomes, and promoting consistent management practices.- Implementing an 'Employee Experience Plan', detailing employee interactions with the company at all touchpoints, to optimize their journey and enhance engagement.- Leading talent acquisition efforts, including workforce planning, recruiting, and onboarding, to attract and retain the industry's top talent.- Overseeing employee relations, performance management, and engagement programs, fostering a culture of continuous learning, improvement, and growth.- Directing the design and implementation of training and development programs, with a special emphasis on leadership development, to enhance employee skills and capabilities.- Collaborating with the executive team to develop organizational structures and processes that support growth and facilitate effective decision-making.- Ensuring compliance with all labor laws and regulations, staying current with industry best practices and trends.- Supervising the development and administration of competitive compensation and benefits programs.Providing coaching and mentorship to the teams, instilling a culture of collaboration, accountability, and innovation.As a member of the executive team, I work to ensure that our people strategy aligns with and supports our overall business objectives, ultimately driving our organization's success.

In my previous role, I served as both Senior Manager for Learning Experience & Corporate Development and lead of People Enablement.In the Learning Experience role, I drove performance improvement through experiential learning for our clients in the information technology operations and cybersecurity industries. To achieve this, I directed my team to develop and execute learning solutions with innovative instructional modalities, including e-learning, video, and instructor-led training.We performed learning needs analyses, which involved identifying performance gaps, training needs, and implementing standard operating procedures and instructional design best practices.I built relationships and partnerships with key stakeholders both within the enterprise and externally. By taking a holistic approach, I helped identify change management issues and created a feedback loop that may not have been captured through standard survey or engagement reports.As the lead of People Enablement, I was responsible for overseeing all aspects of human resources and talent management strategy. This included full cycle recruiting and onboarding, talent development, coaching, and performance management.I worked closely with the leadership team to establish and implement policies and procedures that aligned with the organization's strategic goals and promoted a positive company culture. I assessed and helped to adjust our compensation and benefits programs to ensure that they remained competitive and in line with industry standards.Committed to fostering a culture of diversity, equity, and inclusion within our organization, I served as a trusted advisor to managers and employees alike, providing guidance and support on a range of people-related issues and working to ensure the workforce felt supported yet challenged.My goal was to help Team b. attract, develop, and retain top talent, and to create an environment that encouraged ongoing growth and success for all.

We established a company from scratch with a mission to bring better internet connectivity to small towns, rural communities, and underserved areas.As a co-founder, my primary focus was to provide members with an exceptional experience by continuously enhancing our products and processes. Our lean team adopted a bootstrapping mentality, reinvesting profits directly into improving the member experience by introducing better IoT devices, longer contracts, and collective bargaining. Our Small Town Internet plans offered unlimited data, zero contracts, easy setup, and worked seamlessly where traditional internet options were unavailable.We took immense pride in building everything in-house, from writing content and designing our modem/router device to honing our customer value proposition in our marketing strategy and negotiating commercial fixed wireless accounts to power our members' service. Rather than spending money on marketing, we focused on delivering the best member experience and relied on referrals to drive growth.Unfortunately, the pandemic resulted in renegotiation of our commercial contracts, and the commercial companies decided to expand their direct service in our target demographic. This either led to unprofitable contract increases or non-renewals, and we were left with no other option than to close our doors.Despite our short-lived journey, we managed to achieve a significant milestone of building $100,000+ monthly recurring revenue (MRR) with a projected triple increase in the next 12 months. I am proud of what we started and how we finished, successfully accomplishing our mission of "helping connect people from wherever they choose to do life."

In my role as a learning and development leader, I was instrumental in creating and implementing a comprehensive learner experience strategy for the entire organization. By incorporating innovative training solutions such as virtual instruction, video production, and on-demand micro e-learning, I helped drive cost-effective, high-yield results.In addition to establishing strategic goals and key performance indicators, I managed the enterprise instructional design team and oversaw learning experience, processes, and communications. As a direct liaison between the learning and development department and our internal business partners, including claims, sales, service, and corporate, I ensured that our training solutions met their needs.Provided guidance to training development team project managers and human performance intake specialists, and continued the mentorship program that I had created previously to support their professional development.With my strong coaching and employee development skills, I was able to effectively communicate strategic direction and implement instructional design across all learning and technology modalities, including instructor-led training, virtual instructor-led training, e-learning, and video.

As Senior Instructional Designer, collaborated with stakeholders to research, design, and implement effective training solutions using various technology. Delivered new hire programs, monthly e-learning, and integrated video production into modules. Oversaw all production phases and served as e-learning architect. Consulted on advertising and marketing plans, implemented change management, and created a mentorship program. Served on hiring committees for various positions.

Managed 20-25 insurance sales agents at Esurance, overseeing daily operations, coaching and developing direct reports to achieve sales goals, and leading recruitment efforts. Contributed to successful product launches in collaboration with product management and marketing teams to ensure go-to-market strategies.Led the recruitment of hundreds of sales agents, overseeing the hiring process and identifying top talent to build a high-performing team.

Worked in multiple Sales Agent roles at Esurance, utilizing outbound leads to provide auto insurance quotes, sell policies, and review coverage for existing customers. Maintained up-to-date knowledge of sales and insurance products, while demonstrating strong organizational and time management skills. Proactively identified opportunities for process improvement to enhance the customer experience.

As a Principal and Licensed Insurance Agent at Farm Bureau Insurance, provided expert advice and tailored solutions to meet clients' unique insurance needs. Developed and maintained client relationships, implementing a comprehensive marketing and sales strategy to drive business growth and enhance engagement.

Collaborated with faculty and experts to create engaging multimedia content for online courses. Oversaw all aspects of content creation, ensuring it was visually appealing, pedagogically sound, and met diverse learners' needs. Utilized instructional design, multimedia production, and project management expertise to deliver high-quality content.