Seth Donoho Email & Phone Number

Chicago, Illinois, United States

As a Customer Operations Specialist, I foster customer relationships by providing excellent customer service and proactive communication. Core responsibilities include coordinating shipments by ensuring accurate details are entered into the transportation management system, prioritizing and responding to internal and external requests while collaborating cross-functionally with every department. Success plans are created by analyzing and synthesizing data impacted by previous shipments to ensure exceptional service in a changing market.

Urbana, Illinois, United States

As a tutor I assist children in grades K-12 in Humanities subjects and essay writing. At Paper we work directly with schools and teachers to ensure every student has access to a cohesive and comprehensive educational journey.

Champaign County, Illinois, United States

My role is to communicate updates and information to staff, students, and visitors at the university about current COVID-19 procedures and to ensure they are following current COVID-19 procedures. I also maintain a clean and sanitized work environment to curb the spread of COVID-19.

Salem, Illinois, United States

I communicated job performance to all team members, and conveyed suggestions and account notifications to customers. I coordinated and trained all team members with best practices procedures. I provided excellent customer service. I boosted morale of all team members by planning holiday events and team-building meetings to cultivate a positive work environment and strong bond between the team members. I became proficient in schedule-drafting, managing inventory, coordinating shipments, effectively communicating, delegating assignments, and solving any challenge or resolving any customer care opportunities in this position.

Salem, Illinois, United States

Food handling, customer service, and leadership were the three core areas of this position. Food handling involved enforcing all food safety policies, tracking food quality, and teaching when an opportunity arose. Customer service was the first point of contact for all guests that entered the restaurant. This included focusing on the needs of the customers, motivating the team to strike friendly rapport, and fostering a positive environment at all times. Leadership was comprised of energizing staff and administrative duties. Energizing the staff was best achieved with leading by example. When a problem arose that affected the morale, I found that it was most effective to address the problem head-on. As a member of my team, every team member was made to feel safe and included. This means helping them to address problems that may be personal but affecting their performance. Administrative duties included scheduling, conducting store-wide inventory, training and hiring employees, excellent organizational habits, and local marketing. This position was performed best when a holistic approach was utilized in all areas.

Bachelor'S Degree, Sociology, Senior

With Sociology, I am focusing on the Criminal Justice System. Although, classes in data analysis and statistics have made this major.

Bachelor'S Degree, Philosophy, Senior

Providing a strong foundation for skills in logic, problem-solving, meeting deadlines, analyzing texts, and public speaking, majoring.

Associate Of Arts And Sciences - Aas, Theatre/Theater

Activities and Societies: Kaskaskia College Theatre GuildIn my time at KC, theatre provided a strong foundation for public speaking.