Seth Richardson Email and Phone Number

- Created mobile and web experiences that help our customers work with more efficiency- Established a design system for our mobile app to increase the speed and consistency of our teams- Organized and lead weekly design critiques to help team members talk about work and align on craft- Consulted with implementation teams to improve the design of one-off experiences built for customers- Conducted research with customers with in-person visits, video calls, and watching sales recordings- Worked with our product trio to understand customer and business challenges and define requirements for solutions

- Crafted HiFi design artifacts for clients and worked with developers to help with implementation- Empathized with our clients customers through user research- Created MVP solutions to identify product-market fit before larger rounds of design and development- Conducted workshops with stakeholders to identify solutions to existing problems and define product strategy- Created service blueprints to capture the current business practice and define opportunities for future improvement - Collaborated with development team members and partners to bring ideas to life in product- Promoted to Senior Product Designer in 2021- Built trustworthy relationships with clients Clients include: Cummins, Genesys, Shentel, High Alpha, Mandolin, Novel Coworking, Crime Junkie, Workzone, TNAA, ClusterTruck, Kroger, Fleetio, Ambi, Salesloft, Relay, MinistryWorks, and Angie's List

• Lead the design of six new public-facing sites and 
two internal sites• Contributed new interface components to support hundreds 
of sites across a variety of users • Consulted with business partners to improve web experiences, identities, and content across companies• Created a series of automated email marketing channels to move prospective customers through the sales funnel • Designed new corporate identity for 100-year anniversary• Helped other business units to develop new digital experiences to achieve their goals• Designed event branding for various internal and public facing events

- Redesigned and launched a new eCommerce website- Designed and developed landing page sites for new product launches and promotions- Designed email templates to support a new collection of email marketing channels- Contributed to the development of TV and social ad campaigns