Administered Embassy programs, including coordination with host government agencies, municipal governments, NGOs, academic institutions, and museums; identified and coordinated outreach to target audiences, in particular youth, women, and disadvantaged communities.Utilized all public diplomacy programming tools, including speakers, videos, special exhibits, social media, and Digital Video Conferences.Identified opportunities, events, venues, target audiences, local co-sponsors, and themes for public diplomacy programs.Arranged media coverage of all Embassy activities by drafting, clearing, and distributing press releases and media advisories; attended relevant events to act as media liaison.Wrote speeches delivered by the Ambassador and Deputy Chief of Mission, drafted official statements, Op-Eds, and advertisements.Wrote daily briefs and monthly reports detailing and analyzing traditional media coverage and social media impact.Supported Embassy’s EducationUSA Advisor, providing a U.S. perspective and information to students about higher education opportunities in the United States.Received the U.S. State Department’s Benjamin Franklin Award for Public Diplomacy.

Established relationships with local organizations and contacts to benefit the Embassy community. Served as a member of the Country Team, Housing Board, Emergency Action Committee, and the Employee Association.Organized a wide variety of social, educational, and recreational activities to meet the needs of all segments of the community. Encouraged volunteerism and community outreach, and coordinated events organized by other groups or individuals at post.Advocated for family member employment opportunities. Organized workshops and presentations on employment resources.Maintained contact with schools and provided information on educational options. Organized and maintained a sponsorship program and newcomer orientations.Organized security briefings, seminars, and meetings to ensure emergency preparedness.Provided confidential support to community members, including in personal matters such as divorce, spouse or child abuse, adoption, death, and mental health concerns. Referred clients to professional caregivers and other resources when needed. Communicated with community through social media and newsletter, and maintained a community resource center and library.

Supervised seven branch managers in all operations.Managed network and ILS (SirsiDynix) administration, website maintenance, technology planning and implementation, facilities maintenance, and directly supervised Technology and Facilities Coordinator.Wrote and managed LSTA grant projects each year to support technology service expansions. Projects included website design, a library re-branding marketing project, a fully updated computer lab, and touch screen computers and circulating laptops in all locations.Represented and advocated for library to community organizations and local government agencies; coordinated promotional efforts via local media press releases, a comprehensive annual report, newsletter publication, blog and social networking; prepare and present information or training sessions to staff, trustees, community groups (Rotary, Chamber of Commerce, etc), and professional groups (MOREnet conference). Planned and facilitated monthly 3-hour meetings with branch managers; coordinated annual in-service day event for all staff. Reported monthly on activities and plans to the county commissioner-appointed Cass County Public Library Board of Trustees.

Coordinated fundraising for education and community beautification projects.Led leadership workshops and instructed English and computer literacy programs. Authored successful grants and oversaw the budget that funded equipment purchases, library development and a complete school refurnishing.Taught computer literacy, English, health and music.

Specialized in information access through consortium borrowing, electronic databases, and Interlibrary Loan.

Taught information literacy sessions.