Seth Kling Email & Phone Number

Sarasota County, Florida, United States

Managed large-scale paratransit/ADA and transportation disadvantaged programs, ensuring full compliance with Federal, State, and County regulations. Led a team of operators and administrative staff, driving performance management through regular coaching, mentoring, and disciplinary actions as needed. Spearheaded FDLE Criminal Background Screenings and provided strategic oversight for customer service operations to enhance rider experience.Oversaw the administration of grant-funded programs, collecting and submitting data to the National Transit Database (NTD) and other authorities, ensuring timely reporting. Managed the entire lifecycle of contracts, from negotiating agreements with transportation providers and vendors to final execution and compliance monitoring. Successfully coordinated multi-agency transportation services, providing key insights for vehicle procurement and operational safety through System Safety Program Plan (SSPP) certifications.Led budgeting and financial management processes, collaborating with internal teams to update the Transportation Disadvantaged Service Plan (TDSP) and align operational budgets with organizational goals. Prepared reports and strategic recommendations for senior leadership, including the Board of County Commissioners and Metropolitan Planning Organization, ensuring data-driven decision-making for service improvements.Implemented proactive fraud detection and mitigation strategies while conducting financial and operational audits, ensuring compliance and effective risk management across all programs. Presented reports and recommendations at Board meetings, highlighting key data insights and operational outcomes.

Frankfort, Ky

Received input from various city and community sources to improve paratransit and public transit services, demonstrating a focus on service enhancement based on diverse needs.Managed a team of 26 transit professionals across vehicle operations, dispatch, and customer service, ensuring seamless service delivery.Partnered with local transit agencies and state authorities to identify service gaps and develop new transportation options for the community.Developed and implemented cloud-based inventory technology, transitioning from manual processes to fully digital systems.Created alternative solutions for driver-facing, dispatching, and record-keeping processes using AppSheet, temporarily replacing underperforming software. Utilized ArcGIS to integrate data from various city departments, creating a visual map of critical public services that support transit operations. Developed and implemented a complete GTFS system from scratch, integrating with Google Maps and enabling data collection on bus arrival times.Managed the annual operating budget for a transit agency, developing cost projections and operational priorities for long-term planning.Handled FTA compliance for drug and alcohol testing, as well as conducted background checks and accident investigations. Conducted in-depth investigations into vehicle accidents, passenger incidents, and complaints, determining fault or preventability, and providing retraining to ensure safety and compliance

Versailles, Ky

Managed the safe and efficient delivery of parts to commercial customers, ensuring timely service while adhering to company safety protocols. Performed duties across multiple environments including retail, driving, and at customer locations to support operational productivity and sales growth.Exceeded customer expectations by delivering exceptional service to all AutoZone Commercial accounts, contributing to increased commercial sales and customer satisfaction.

Lexington, Kentucky Area

Prepared and maintained electronic case records for public assistance programs, ensuring accurate data management while providing clients with information and access to external community resources.Made eligibility determinations for public assistance programs by applying well-defined rules and regulations, ensuring compliance and clear communication of decisions.Answered client inquiries regarding public assistance programs through multiple communication channels, delivering detailed, accurate information to improve service accessibility.Managed records for state employees in the Kentucky Human Resources Information System (KHRIS), including financial documents, attendance, and travel vouchers, ensuring accuracy and compliance with state regulations.Participated in formal and on-the-job training, learning from tenured staff to implement best practices and improve the quality and efficiency of services offered.Prepared detailed correspondence, reports, and other materials for internal and external distribution, ensuring clarity and adherence to agency standards.Conducted safety inspections of facilities, identifying issues and creating work orders to ensure compliance with safety standards.

Lexington, Kentucky Area

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Essential Job Functions:Promote Corporate Brands to customersPromote trust and respect among associatesSlice deli meats and cheeses to customer's requests using proper deli equipmentPrepare deli/bakery/bistro items per customer requests using proper bakery equipmentProvide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrinkUse all equipment in deli/bakery/bistro such as the refrigerators, freezers, slicers, and ovens according to company guidelinesAdequately prepare, package, label and inventory ingredients in merchandiseCheck product quality to ensure freshness. Review "sell by" dates and take appropriate actionProperly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe and other equipmentLabel, stock and inventory department merchandiseReport product ordering/shipping discrepancies to the department managerAdhere to all food safety regulations and guidelinesEnsure proper temperatures in cases and coolers are maintained and temperature logs are maintainedReinforce safety programs by complying with safety procedures and identify unsafe conditionsPractice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

Baumholder, Germany (Joint Multi-National Training Command)

Managed a 26.82 sq/mi (69.47 sq/km) training area containing 35 facilities and over 200 buildings, ensuring safety standards and environmental compliance. Coordinated facility improvements with Engineering teams to support organizational goals, enhancing infrastructure to meet evolving training requirements.Served as liaison between the U.S. Army and the German Bundeswehr, facilitating inter-departmental collaboration and scheduling facility usage through web-based software (RFMSS). As Functional Administrator, managed the RFMSS database, ensuring data integrity, input accuracy, and generating reports for resource utilization and facility management, which informed leadership decisions on budgeting and readiness.Reviewed customs documentation for the international transport of equipment, ensuring compliance with legal and regulatory requirements for cross-border operations.Approved Surface Danger Zones (SDZ) for Operation Atlantic Resolve - North, ensuring compliance with safety standards and risk mitigation protocols for military training operations.Planned and scheduled preventative maintenance activities for equipment and facilities based on personal expertise, equipment wear records, and manufacturer recommendations. Coordinated maintenance schedules to minimize disruption to operations, ensuring materials were available for timely and efficient completion of maintenance tasks.Conducted personnel evaluations to assess technical skills, teamwork abilities, and leadership potential, providing career guidance aligned with organizational objectives. Educated team members on benefits such as health care coverage, compensation, leave options, and education benefits. Oversaw and enforced the Equal Opportunity and Sexual Harassment and Rape Prevention (SHARP) program to ensure a safe and equitable workplace.

Fort Carson, Co; Camp Buehring (Arcent), Kuwait

Provided targeted mentorship to senior management in the training and certification of approximately 1,000 employees and 150 evaluators. Forecasted training resource requirements using web-based requisition software and coordinated with department resource managers to address shortfalls. Successfully resolved conflicts over training assets between departments, ensuring efficient resource allocation.Utilized computer simulations to deliver cost-effective training solutions, enabling personnel to maintain essential proficiencies without the financial burden of traditional training methods.Maintained administrative and maintenance data for over $20 million worth of organizational equipment, scheduling annual and triggered maintenance to ensure optimal performance. Monitored safety and maintenance communications from manufacturers that could impact training and certification, providing senior management with actionable recommendations to ensure both short-term and long-term continuity in the training program.Developed certification and training requirements for personnel and departments in alignment with regional and corporate goals. Planned and managed both short-range and long-range training initiatives by creating detailed schedules to ensure compliance with established standards and uniformity across the organization. Monitored training effectiveness and reported outcomes to senior management, providing insights and recommendations for continuous improvement of the training program.Certified and recertified approximately 150 supervisors to evaluate their subordinates on individual training milestones. Oversaw the record-keeping of individual and departmental certifications using a centralized, web-based tracking system, ensuring accessibility and accuracy. Provided timely feedback on upcoming training requirements based on a quarterly timeline to facilitate continuous employee development.

Iraq; Fort Hood, Tx; Fort Carson, Co

Mentored subordinates by providing leadership and technical guidance on programs, objectives, policies, and project analysis. Identified training and development needs, establishing comprehensive training plans that included both formal and informal instruction. Initiated requests for personnel actions, such as promotions and training, while enforcing timeliness, quality control, and compliance with procedural and regulatory requirements. Offered advice and counsel to employees to enhance their performance and career growth.Developed and implemented employee performance standards and conducted evaluations to assess team effectiveness. Managed leave requests and compensatory time off while establishing clear performance expectations for subordinates. Planned and assigned non-routine work, prioritized tasks, and scheduled the completion of special projects, ensuring workloads were balanced based on project priorities and employee capabilities. Revised position descriptions as needed and participated in interviewing and selecting candidates for vacant positions.Received and addressed complaints and grievances informally, implementing minor disciplinary measures such as warnings and reprimands, and recommending actions for more serious cases. Served as the initial point of contact for resolving disciplinary issues and grievances, referring complex cases to supervisors as needed. Supervised daily activities of military and civilian employees, promoting adherence to programs such as Equal Employment Opportunity and the Sexual Harassment and Assault Response Program. Provided guidance and support on work-related and administrative matters.

Grafenwoehr, Germany

Assisted in developing and submitting recommendations for a 30-day curriculum focused on entry-level management techniques and basic personnel management for small group instruction (16-30 students). Created outlines, scripts, and training materials to support program objectives. Conducted nine intensive vocational training classes per year, teaching technical skills and concepts to young men and women.Observed student work in class and administered weekly tests, providing individualized feedback on academic progress. Selected and utilized training materials that enhanced the learning process, promoting meaningful engagement rather than rote memorization. Fostered an educational atmosphere for continuous professional development, encouraging the sharing of ideas and concepts to enhance skills and knowledge.Collected data and submitted reports on student progress and course administration to senior management upon course completion. Provided actionable recommendations for additional training opportunities tailored to individual employee needs based on test scores, participation, and comprehension of key concepts.

Fort Knox, Ky

Instructed over 300 soldiers annually using comprehensive Training Support Package lesson plans, ensuring effective delivery of training content and achieving learning objectives.Conducted small group instruction using a blend of hands-on demonstrations and classroom training methods, enhancing learner engagement and comprehension of complex concepts.Conducted practical exercises and administered examinations while utilizing a variety of instructional methods, including audiovisual materials, discussions, learner presentations, lectures, and conferences to create an engaging and comprehensive learning environment.Assisted in the development and implementation of training materials for the U.S. Army's Armor Crewman One Station Unit Training (OSUT), receiving multiple outstanding evaluations from the chief instructor. Recognized as the Instructor of the Cycle by over 50% of the students, reflecting a strong impact on their training experience.Served as a squad leader, providing essential guidance and support to soldiers throughout 16 weeks of One Station Unit Training (OSUT), ensuring their development and readiness for military duties.Assisted in field training exercises (FTX) to mentor soldiers on warrior tasks and battle drills (WTBD), enhancing their tactical efficiency and readiness for operational scenarios.

727Th Transportation Company, Brookings, Sd

Conducted thorough vehicle inspections to ensure that mechanical, safety, and emergency equipment were in optimal working order. Verified that cargo was securely loaded and that safety procedures for transporting hazardous goods were meticulously followed.Collaborated with government agencies to investigate transportation accidents, coordinating cleanup efforts and recommending enhancements to safety procedures to prevent future incidents.Established operational policies and standards, including safety procedures for handling dangerous goods and ensuring that documentation for ammunition transportation was complete and compliant with explosive hazard compatibility standards.Maintained logs of working hours, vehicle service, and repair status in accordance with state and federal regulations. Directed staff in performing emergency roadside repairs, basic vehicle maintenance tasks, and minor repairs to ensure operational efficiency and safety.Operated electric and hybrid-electric trucks, as well as alternative fuel-powered vehicles with capacities greater than 3 tons, to transport and deliver ammunition, military equipment, personnel, and supplies. Supervised the maneuvering of trucks into loading and unloading positions, providing signals to the loading crew and ensuring proper vehicle positioning for safe operations.Reviewed all load-related documentation for completeness and accuracy to determine assignment details. Collected delivery instructions from relevant sources, verifying instructions and routes to ensure efficient and safe transportation.Interpreted maps to determine optimal vehicle routes and operated equipment such as truck cab computers, CB radios, phones, and GPS systems for communication with bases, supervisors, and other drivers. Planned routes to minimize fuel consumption and carbon emissions, ensuring efficient transportation operations.

Brookings, Sd

Disassembled/assembled electronic components utilized for large digital displaysTested products to include connection to control equipment, visual inspections and gathering of data readoutsEnsured quality at all times by following established procedures and practices, having a high attention to detail, and handling products delicately and meticulouslyCoordinated load of equipment onto transportation assets in a determined order for ease of installation at job site.Assisted logistics in handling of daily import and export shipping processes (worldwide); utilized Customs office to apply for necessary import and export documents and communicated with third parties to conduct customs clearance for large shipments of raw materials and pre-manufactured components.

Fort Riley, Ks

Responsible for training 3 Armor Crew member on Army Regulations, combat tactics and maintanance of the M1A1 Abrams tankTrained and supervised 3 Armor Crew members on diversed skills of leadership and mentoring processConducted monthly counseling of 3 Armor crew members on subjects such as career development, college opportunities, leadership potential, fiancial and personal developmentResponsible for the Management and maintanance of the Abrams Tank and equipment worth in excess of 5 million dollars.

Northwest And Southwest Regions - South Dakota And Texas

Required to handle extensive, physical work on a daily basis. Committed to maintaining a safe work environment and upholding company safety policies.Ensured company quality workmanship standards were met.Collected field data and maintained daily and weekly reports.

Bachelor Of Science (B.S.), Technical Management With A Specialization In Human Resources Management, 3.54

The bachelor's degree in Technical Management helps prepare students to move into a supervisory or management position in their chosen.

High School Diploma, General Studies

Activities and Societies: FFACaptain of the Wrestling Team