Seth Knolhoff Email & Phone Number

O'Fallon, Il, Us

End to end implementation of new firms into RebalancerCreate and develop curriculum and assessments for self implementation of firms from scratchCreate large business opportunities for Black Diamond through communication with clientsImplement and service large client spanning hundreds of teams nation wideTroubleshoot trading software and communicate with developers to create new solutionsTrain coworkers and clients on new features and enhancements to trading platformAssigned hard to deal with and frustrated clients to help smooth over relationships and create solutions for themCreate e-learning videos and courses for internal and external useAssist in creating long term vision for Rebalancer growth and also searching for short term opportunities and improvements

Remote

Respond to client issues and troubleshoot/problem solve them in a timely mannerManage and service high revenue, high touch, high specificity clientsTrain clients in a variety of platform features and service their daily needsTrain clients and other team members on Data Mining and Business IntelligenceAPI use/troubleshootingAssist team lead with managerial tasksWork with team members and external teams to ensure client successTrain Clients/Financial Advisors in a variety of platform featuresHelp train new hires, led service team "office hours" to assist other team members with high complexity problemsLead workshops and training sessions for new clients/teammatesSubject matter expert on new release features, train teammates on new features once releasedHandle extremely high volume and high complexity cases/issues and was given higher revenue clients in response to excellent performance

St. John'S County, Fl

Achieved highest possible student growth score (4.0) 3 years in a rowExpert public speaking and presentation skillsHigh degree of adaptability and ability to adjust activities in a fast-paced environmentTechnical training of coworkers on technology platformsConstant collaboration with team members to develop curriculumCommunicate actionable data-driven insights to all audiences. Project management experience utilized in daily duties and tasks.Effective time and classroom management.Established goal setting and data tracking and analysis.Use pivot tables and advanced formulas to analyze dataCreate useable tables and graphics with Excel for presentation

Achieved high customer satisfaction and reviewsCulture and maintain strong business to business relationshipsEstablishing positive client relations before, during and after toursMarketing tours to potential clients, other businesses and past clientsMarketing and sales of tour products and merchandise Training of new guides and venuesBe a fast learner to deeply understand new information and be able to effectively communicate it to clients and guests.

St Augustine, Florida, United States

Built personal brand and working with other agents on establishing positive brandingMastered market analytics, budget and cash flow analyticsContextualized how insights fit into broader business goals and have a strong understanding of business metricsMarketed and advertised personal brand and businessUsed CRM software, online platforms and Microsoft officeMaintained positive relationships with clients and developed new business relationshipsNegotiation, contract analysis and budgeting

Clay County, Fl

• Maintained School EOC scores with only 6 weeks of instructional time• Presented and created materials for students • Consulting with football coaches about scheme and personnel • Took charge of a lunch tutoring program for Biology EOC review• Taught Physical Science and Biology

Jacksonville, Florida Area

• Maintained relationships with contractors and clients• Develop relationships with sales force and clients• Scheduled of interviews and start dates• Generate leads for sales force and help with client acquisition • Manage contractors in many different territories

Carlyle Illinois

• Instructed Anatomy and Physiology, Genetics, Zoology, and Biology• Designed and implemented curriculum• Maintained a positive classroom environment• Scheduled daily, weekly and yearly activities• Sponsored the junior class and participated in/schedule class activities• Established and maintained positive teacher-parent relationships• Encouraged school spirit by creating a student fan section• Coordinated and collaborated regularly with science and other departments• Collaborated with other coaches• Promoted and advertised events• Performed Statistical Analysis • Manipulated data and displayed tendencies• Created functional and user friendly visual aids• Motivated and managed players • Specialized in and managed all technological aspects of film, stats, apps

Carlyle Illinois

Maintain and repair all park facilities and machineryConstruct and design implements and tools for odd jobs, as well as decorationsEquipment distributionPrepare and maintain fields for play

Bachelor Of Science (B.S.), Biology/Secondary Education

Activities and Societies: Eastern Illinois University Panther Football, Immanuel Lutheran Church LeadersEastern Illinois University.

Master Of Business Administration (M.B.A.), Marketing

Coursework completed in Business Law, Organizational Development, Marketing and Leadership.

Master’S Certificate, Stem Education Specialist

Coursework in Physics, Geology, Educational Leadership, ESE and Chemistry.