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My passion is build customer value for tech-forward brands by bringing more than 10 years of experience in sales, net-promoter-ranked customer experience, and a top-performing sales culture. From Apple to Stripe, I've always aligned with exciting organizations to make a significant impact.Recently, I completed a Full Stack Web Development Bootcamp to further my understanding of the fabric of the internet and my technical competencies. My growing passion is the intersection of technical and customer success.Prior, I worked at Stripe on the SaaS platforms team developing new B2B payment partnerships among enterprise users. Focusing on building strong relationships that ultimately benefit that elevate the end-user experience.Before that, I worked directly with American Express members to simplify the home ownership process and become one of Scotsman's top loan officers of 2022. If you catch me offline — I'll be running races, drinking coffee, and traveling to new places.Feel free to reach out!Competencies: MEDDICSales StrategyAccount DevelopmentClient Retention & ForecastingPipeline ManagementCustomer ExperienceFrenchSalesforce CRMSales NavigatorGoogle WorkspaceFigmaJavaScript/TypeScriptReactSQLPostgres
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Account ExecutiveThatchLos Angeles, Ca, Us -
Account Executive, GrowthAvalara Mar 2023 - Jul 2024Durham, Nc, Us- Avalara ($8B cap) provides cloud-based tax compliance solutions for businesses of all sizes and industries.- Managed a full-cycle sales pipeline, working with partners to transform businesses with solution-based compliance products.- Represented the company at major trade shows and industry events, increasing brand visibility and on-site qualified leads by 23%; fostering and expanded accounting partnerships for new business development channels.- Led weekly deal reviews and provided mentorship and development to new hires.*Affected by a non-performance-related RIF.* -
Associate, Platform PartnershipsStripe Apr 2022 - Jan 2023South San Francisco, California, Us- Stripe ($70B) builds economic infrastructure for the internet, specializing in payment processing and APIs.- Created $2.75m+ net new pipeline for new business in the US & Canada, resulting in a 600% ramping Q2, 148% Q3, and 130% Q4 quota. - Developed and executed 7 strategic campaigns, cross-functionally with marketing to track data-insights. - Created and led sales playbook for team new hires, improving ramp times by 15%.*Affected by RTO and unable to relocate due to personal reasons.* -
Account Executive - American ExpressBetter.Com Jul 2020 - Apr 2022New York, Ny, Us- Better.com ($222m) is a digital mortgage lender known for competitive rates, innovative technology, and high-level customer service.- Attained 94%+ consistency in NPS managing high-touch, white-glove VIP customers. - Nurtured hundreds of borrower relationships and loan origination, leading to rank in the Scotsman’s Guide: Top 3% of US Mortgage Loan Originators, 2022.- Strengthened pipeline of 14 states with $300m+ in loan volume closed in 2021. -
Team LeadEnjoy Technology, Inc. Aug 2017 - Jul 2020Palo Alto, Ca, Us- Enjoy Technology (2014-2002) was a mobile retail tech startup, providing delivery and expert setup with premier brands (Sonos, Apple, Google).- Conducted 5-star field cross-selling & customer support to over 1,500 Los Angeles customers with a 91% average NPS rating.- Led and facilitated daily standup meetings for over 40 team members.- Moderated new-hire onboarding, influenced training agenda, and provided daily mentorship to improve ramp times by 24%; facilitating training and new market expansion of Nashville and Las Vegas.- Engineered in-house employee apps that improved efficiency and reduced overtime by 30%. -
Sales Associate/Culture AmbassadorToms Sep 2015 - Aug 2017Los Angeles, Ca, Us- TOMS ($300m rev) is a socially conscious footwear and lifestyle brand known for a “One for One” model.- Pioneered the TOMS store retail cultural experience within the Venice flagship space; coordinating dinners, celebrations, and activities for a team of 15 employees. - Facilitated day-to-day retail operations and handled customer needs. -
Technology Account Manager, Lexus TechnologyLexus Of Nashville Jun 2014 - Jun 2015Nashville, Tennessee, Us- Lexus of Nashville is the #1 premium car dealership in the Middle TN region.- Managed a book of 700+ Lexus owners with white-glove, customer service, building customer relationships through tech support, and follow-up; driving long-term repeat customers.- Established and administered company IT management solutions for over 20 employees and devices. -
Sales Specialist, Apple RetailApple Inc. Sep 2009 - Jun 2014Cupertino, California, Us- Created relevant sales solutions for businesses and consumers with 90%+ NPS.- Achieved expedient SLAs assisting Genius Bar customers with repair and technical support.- Led weekly product workshops and individual training sessions for Apple customers.- Processed data analysis and local support the Apple Maps launch team.
Seth Wood Skills
Seth Wood Education Details
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The App BreweryFull Stack Web Development Bootcamp -
Middle Tennessee State University (Mtsu)Business Administration
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Université De Caen NormandieFrench
Frequently Asked Questions about Seth Wood
What company does Seth Wood work for?
Seth Wood works for Thatch
What is Seth Wood's role at the current company?
Seth Wood's current role is Account Executive.
What is Seth Wood's email address?
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What is Seth Wood's direct phone number?
Seth Wood's direct phone number is +161594*****
What schools did Seth Wood attend?
Seth Wood attended The App Brewery, Middle Tennessee State University (Mtsu), Université De Caen Normandie.
What are some of Seth Wood's interests?
Seth Wood has interest in Super Deluxe, Social Injustice, Writing, Mizzen Media, Bernie Sanders, Homeboy Industries, Steve Bryant Bass Guitar, Community, Funny Goose, Arts And Entertainment.
What skills is Seth Wood known for?
Seth Wood has skills like Sales, French, Broadcast, Social Media, Marketing, Facebook, Public Relations, Event Planning, Editing, Nonprofits, Film Production, Radio.
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