Work with companies to use technology and process to transform their sales and marketing results.• Supported clients commercial process transformation, leading to increased growth compared to peers.• Conducted sales compensation review that led to changes that resulted in $2 million a year in additional revenue.• As the primary AI and technology thought leader for sales users, I write research and help clients evaluate, implement and maximize value from new technology. • Mentor enterprise sales, marketing and revenue operations executives on how to improve their go to market approach.

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Transformed sales and marketing team to improve sales efficiency and increase sales.• Developed program to engage cold leads leading to additional $2.5 million in sales.• Saved $20 million in sales production through sales accountability program.• Redesigned sales continuum to leverage Microsoft Dynamics CRM, moving sales focus from data entry to leveraging activity to drive sales growth. Led to 10x improvement in adoption, improved ROI and better execution of sales process.• Leveraged Kaizen/Continuous improvement techniques to build and deploy sales quoting platform within 1 year resulting in 10x quicker quote creation and 1 hour per quote time reduction.• Introduced sales process KPI’s leading to 35% conversion increase and $4.5 million in sales.• Led marketing reorganization resulting in 50% increase in Return on Investment.• Delivered 35+ new websites resulting in 10% increase in lead conversion.

Transformed sales by identifying and implementing best practice tools, techniques and KPI’s.• Responsible for sales and marketing initiatives for ~$300m P&L. This included delivering regional sales growth targets.• Optimized sales department enabling improved sales with 25% reduction in team.• Implemented Salesforce.com for two biggest schools in Cognita and built analytics platform toprovide real time updates, resulting in 100% increase in marketing automation leads.• Built and implemented lead generation model leveraging marketing automation to hand off morequalified leads to sales.• Deployed innovative compensation programs for sales team which resulted in a 50% increase instudent growth-based forecast.• Redesigned websites leading to 15% improvement in SEO results.

Bring Lean Six Sigma business transformation into education environment to improve sales and profit margins of the fastest growing business in the Cognita portfolio.• Maximized tuition pricing resulting in 4% higher tuition and 20% year-over-year growth.• Implemented customer engagement programs resulting in 50% improvement in NPS score.• Optimized Co-Curricular capacity model resulting in improved availability from 70% to 98%.• Responsible for improving sales and efficiency for $100+ million budget and 400+ employees. This included delivering school financial results, quality of education, school accreditation, sales, marketing and facilities management.

Championed commercial transformation of Sales and Service Organization.• Responsible for sales and service operations for $400 million division of Carl Zeiss Meditec• Reorganized HCIT leading to $1.5 million in sales in 1 month, more than previous 9 months.• Within 2 months built a strategic plan for the team, creating greater efficiency and motivation. Team implemented improvements that doubled their capacity, moving from only delivering standard work to implementing strategic projects that improved the business, resulting in 50% less people able to do the same work. • Managed commercial operations strategy for partnership with Abbott resulting in $15 million a year in sales opportunity.• Built and implemented an analytics platform that transformed our go to market strategy. Resulted in more targeted leads, allowing sales to more effectively drive growth without increasing workload.• Responsible for influencing, negotiation, and consensus building between sales, marketing and service to maximize the customer experience.

Delivered Sales Enablement transformation for $7 billion US sales organization.• Responsible for leveraging technology to drive sales force effectiveness for $7 billion organization.• Led cross functional team responsible for $100 million program to deliver cutting edge SaaS tools to the team.• Sales collaboration limited our ability to solution sell. Implemented Salesforce social media program to 5,000-person organization, reducing email by 20% and increasing collaboration and speed of communication. Considered a best practice in GE and a “best-in-class” rollout by Salesforce.com• Integrated 50+ systems, solving data gaps and positioning us to leverage predictive analytics to win more.• Created and delivered complex analytics program for Account Managers at 1/10th the budget.• Led the successful deployment of Salesforce.com for GE Healthcare’s Pharma business (MDx), resulting in 20% increase in customer activity.• Restructured 3 COE’s into 1 resulting in improved support with 20% less headcount.

Built and led transactional Lean organization to drive benefits beyond manufacturing.• Reduced A/R disputes by $5 million.• Eliminated 50% of sales admin through process automation and improvements.• Executed lean strategy for new ERP that reduced order management cycle time by 50%.

Led sales operation’s transformation. The largest business transformation in Life Sciences.• Decreased 9 site, 140-people to 1 site, 100-people resulting in $2.5 million annual savings.• Led operational initiatives resulting in 50% backlog reduction and 350% credit decrease.• Built team from 0 to 100 people and kept turnover below 10% vs. 30% industry average.

Collaborated with local team to transform underperforming organization.• Transformed underperforming area resulting in Sigma Award, the highest honor for a DOS. • Created growth initiatives leading to $400k in sales, enabling location to beat quota.

Learned skills needed to perform hardest job in GE Healthcare while leading analytics transformation.• Selected to join GE Service leadership program. A highly selective program created to prepare senior leaders to move into executive service roles.• Led lean initiative to deliver a new analytics tool for 3000-person organization. Resulted in $500k per year in cost savings, and a 200%+ increase in business efficiency for Directors of Service. First SEP ever to receive a management award.

Enabled growth of $6 million franchise through expanded services and increased average sale.• Account Manager for our largest Customer. In two years, raised their sales by 50%. • Implemented program that aligned incentives resulting in +22% sales, -40% complaints.

Transformed underperforming operations team to prepare for future growth.• Turned around underperforming organization that missed inventory targets causing millions in write-offs.• Managed the restructuring of hardware engineering, enabling increased performance with less headcount. • Developed and executed a process enabling 1st successful inventory in the group’s history. Accounted for 99.8% of $12 million inventory.