Seth Mckinley Email & Phone Number

Aurora, Illinois, United States

Teach clients how to use software solutions.Develop new training courses as new software solutions are implemented.Create and maintain training materials.

Aurora, Illinois, United States

Envision and implement software solutions for client business needs.Manage a team of business analysts implementing client solutions.

Aurora, IL

Analyze client documents and compile relevant data for implementation.Configure software environments with client data.

Greater Chicago Area

Research and implement web-based solutions for enhancing client experience.Update and enhance new and existing presentations and other materials.Strategic planning.Writing whitepapers and articles.

Greater Chicago Area

Write and train teammates on implementation procedure for Single Sign-On solutions to third party vendors. Scope and deliver Single Sign-On solutions to third party vendors. Identify and act on opportunities for continuous improvement in existing business processes. Implement, maintain, and enhance client software solutions. Investigate and resolve.

Developed and trained teammates on new templates and techniques for reporting on client metrics. Proposed, designed, and collaborated with key stakeholders to deliver an enterprise CRM and project management solution in Citrix Podio. Translated business requirements into user stories and acceptance criteria. Managed client project deliverables across.

Chicago

Managed client project deliverables across multiple teams. Built relationships with clients to provide outstanding customer service.

Chicago, IL

Helped manage the submission and revision process for 108 health plans. Created and edited company policies, process flows, and procedures to ensure compliance with federal, state, and other regulatory requirements. Analyzed deductible and out-of-pocket maximum accumulator configurations of 253 plans for potential company exposure. Created a database of.

Colorado Springs, Colorado Area

Assisted the Project Manager in coordinating client programs, including travel, program content, and assessments. Maintained database of participant information and progress in leadership training programs. Reviewed and edited participant training materials.

Naperville, IL

Created and edited sales proposals, training programs, and other presentations for clients like Dairy Farmers of America or conferences like the 2015 World Business and Executive Coach Summit (WBECS). Created and managed company CRM platform in Citrix Podio and trained Managing Partners and support staff on its use. Provided general IT support.

Aurora, IL

Created unique, compelling digital and print media for donors and corporate partners, like Nike. Developed project management system in Citrix Podio and trained staff on its use. Fulfilled various support roles in IT, inventory management, supply procurement, and organizational planning.

Naperville, IL

Geneva, IL