● Decommissioned +12 different domain controllers and replaced them with 10 servers that spanned over 10different sites.● Worked on migration of +2000 user personal drives.● Built multiple DFS servers for user’s personal and network drives.● Setup, migrated and consolidated multiple print servers.● Migrated entirety of Salem Housing Authority’s server to new Windows Server.● Discovered and cleaned up stale user accounts and personal drives.● Managed Ivanti and PDQ Deploy for network Backups.● Upgraded multiple Windows 2008 Servers to 2019.● Repaired/Removed multiple stale and rogue Group Policies.

●Managed complete file server migration from Windows Server 2008 to 2016, including all FSMO roles.● Configured and audited NTFS permissions for network security.● Ran security audits, finding multiple vulnerabilities that could have compromised the entire network.● Configured Sonicwall to be local DNS, setup remote management, as well as hardened firewall.● Setup networking side of HIKVision security camera system.

● Troubleshooted servers in critical condition, bringing them back online as emergency support.● Managed day to day technical issues for both Mac and PC clients.● Migrated client from Gmail exchange to Office 365.● Consulted multiple clients on upgrading current infrastructure.● Ran multiple security audits, finding and patching security holes.

Supported 20+ IT environments, many of which were HIPAA and high security.● Troubleshooted VPN and other network connections issues.● Assisted in software and hardware purchases.● Supported typical daily technical issues such as; Outlook, Internet Explorer, and other common software.● Updated and managed all levels of Windows Servers.● Was the main point of contact for multiple company owners.● Worked multiple projects such as database upgrades, encryption deployment, and server upgrades (both physical and virtual).● Was main escalation for difficult problem tickets.● Was responsible for firewall and server hardening, decreasing attack vectors.

Leading supplier of Home, Gift & Stationery products. Was brought on to upgrade aging infrastructure and security policies from small business to corporation.● Managed Magento security, backups, and support.● Maintained both 2008 and 2012 Windows Servers.● Installed and deployed WSUS Windows 2008 server.● Upgraded Windows 7 Filezilla FTP machine to FSFTPD Ubuntu Linux.● Upgraded BitDefender anti-malware server with new updated computer policies.● Upgraded Symantec Backup Exec data retention policies and system. ● Created GPO deployed upgrade policies.● Created standardised documentation and group policies for installing and deploying hardware.● Updated archaic GPOs and security policies.● Managed and monitored all Symantec Backups.● Managed and monitored all anti-malware services.● Supported users with technical issues including, but not limited to, Windows, Mac, and printers.

Due to the rapid growth of Triumph’s updated/enhancing technologies and techniques they provided many learning opportunities managing the IT department. Responsibilities ranged from: end-user support; solving complex architectural and corporate-wide problems; Updating computer and server software; and updating windows servers.● Managed entirety of Triumph Actuation System Valencia’s IT.● Replaced Outdated Epicor Vantage 6.10 ERP System with Syteline 8.03 ERP System.● Provided system monitoring, troubleshooting, and maintenance for 2 local VMWare machines which housed 8 virtual windows servers located on Dell Rack Servers, connected to Cisco Series Switches.● Monitored 1 WLAN VMWare virtual windows server.● Maintained Cisco VOIP phone systems.● Standardized Hardware replacement cycles and IT Policies.● Managed 125 computers and 188 user accounts in Active Directory, applying Group Policy when required.● Assisted in Blackberry iOS BYOD deployment● Conducted Packet Analysis with the aid of port mirroring and Wireshark.● Updated and Installed software via Group Policy and PSExec in PSTools● Pushed out windows updates through WSUS.● Monitored computer inventory and controlled computer shutdown/startup with Spiceworks.● Updated Backup Exec job policies to more efficient backups, eliminating new equipment update cost to business.● Cultivated a strong documentation foundation for all local IT Policies and Practices.● Removed Windows Server 2003 controlled thin clients in favor of scalable GPO controlled Kiosks.● Updated DHCP/IP reservations policies, eliminating the need to rework DHCP scope.● Ran basic Powershell commands to pull user object data from Active Directory.● End-User support for Windows 98, XP, and 7.● Hardened Windows Server 2008 and 2003 servers through Group Policy and other methods.

A temporary position to retrieve and organize all Computer documentation. This position was originally clerical, however it became a training opportunity to become an Administrator Support to learn to manage the local Triumph network.● Standardized over 350 licence documents on 133 computers.● Developed standardized method of updating software remotely using PSTools PSExec