Seth Robert, Mba Email & Phone Number

Radnor, PA, US

Radnor, PA, US

• Leads strategic program of app teams and direct reporting staff of 12, comprised of Developers, Architects, Analysts & Scrum Masters.
• Owns product vision, metrics, and roadmap for delivering enhanced client experience across digital platforms/apps within a scaled agile execution model.
• Ensures the success of product development, overseeing complete lifecycle from inception to delivery including identifying needs, developing key performance metrics, and evaluating user experience.𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭𝐬:
• Secured 5 new strategic partnerships to capture $80M+ in market share opportunity.
• Designed and implemented new client capabilities that exceeded sales/automation goals by 20% through cloud-enabled data exchange with industry partners.
• Drove the technical product roadmap and partnered with development and customer success teams to launch 4 new products.

Radnor, PA, US

• Led newly launched team, developing API-based connectivity with external Benefit Administration and FinTech platforms.
• Advocated for technical product to senior leadership and strategic partners to support $500M book of business and generation of new sales opportunities.
• Managed and trained 7 direct reports with 3 developed and promoted for the next level of responsibility.𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭𝐬:
• Provided strategic solutions to expand partnerships with a suite of data exchange products.
• Delivered first of its kind industry-leading Leave Management capability, in pursuit of becoming the top absence provider in the United States utilizing cloud-first technology.

Radnor, PA, US

• Advised Executives on navigating merger and developing new go-to-market strategy during acquisition of Liberty Mutual Benefits in 2018.
• Built partnerships through network of Brokers, Agents, and Vendors to convert market trends into execution plans.
• Led initiatives through defining business requirements and user experience then worked with technology and vendors to design new online products and client services. 𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭𝐬:
• Launched a new business initiative that helped drive a 15% increase in customer acquisitions.
• Demonstrated rapid success following launch and secured funding to scale program from 4 cross-functional employees to full development program of 20+.

Boston, MA, US

• acquired by Lincoln Financial Group in 2018Group Insurance | Liberty Mutual Benefits | Solutions, Design & Delivery
• Managed objectives for 15+ employees and $3M budget to deliver initiatives in startup department.
• Trained and developed 12 cross-functional teams and product owners.
• Executed as Senior Product Owner for 5 products, including 4 web-based applications with 10K+ users onboarded monthly.𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭𝐬:
• Launched the company's first integrated, cloud-based, policy admin system.
• Scaled operations of sales and service from market implementation in 2016 to become top 10 employer benefits provider in the United States.

Boston, MA, US

• Group Insurance | Liberty Mutual Benefits | Solutions, Design & Delivery
• Collaborated with senior executives on organizational transition to Scaled Agile Framework (SAFe) as a certified consultant.
• Performed all project management responsibilities related to architectural design, resource allocation, scope, budget, dev/ops, status, and risk. 𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭𝐬:
• Introduced, implemented, and trained 6 other teams on Jira to support agile lifecycle management at scale.
• Managed 3 multi-channel flagship projects through organizational realignment from global voluntary products to consolidated U.S. commercial market.
• Coordinated 4 internationally distributed teams to exceed sales growth KPIs through new product lines of business, application coverage, and market entry capabilities.

Boston, MA, US

Group Insurance | Accident & Health IT- Coordinated internal and contracted teams to deploy the fastest claims management system implementation in the history Liberty Mutual or Guidewire - Acquired lead and subject matter expert responsibilities while ensuring delivery of business value in collaboration with claims, underwriting, and IT executives

Boston, MA, US

Personal Insurance | Distribution E-Commerce- Enhanced Liberty Mutual’s web application portfolio and policyholder retention by leading e-commerce development - Implemented the first Personal Insurance mobile web application and hybrid app, Mobile eService, released to public stores in 2011

Boston, MA, US

Worked within the Human Resource Learning & Development division to develop a course curriculum portal launched to the entire company in 2008

Master Of Business Administration (Mba), The Innovator'S Mba: Entrepreneurial Cohort Program

Bs, Finance And International Business & Economics

International Business & Economics