Coaching and development in the areas of:Professional Impact a. Executives/Business Leaders - Vision and Exponential Results b. Mid-level Managers - Grow Influence and Impact Through Leadership and Outstanding Results c. New Managers - Now Achieve Results Through Others d. Burn Hot Without Burning Out - Building a High Performing Team While Avoiding Burnout Traps e. Bouncing Back from Burnout - How to Reclaim Your Energy and Inspiration Personal Impact a. Inspired and On Fire - Living a High-Impact Life

Accountable for effectively leading all operational activities, marketing & sales strategy and product development for Excel Management Systems.

EXCEL has over 20 years of experience in the Federal, State, and Commercial markets. EXCEL is a Solutions Management Company that transforms businesses through a combination of technology and management best practices. How companies manage their systems and information is mission critical, which is why EXCEL maps out and implements innovative solutions that make it easier for information to get to who needs it, in the form they want it, when they need it. Our goal is to guide our clients towards solutions that increase profit by increasing efficiency, helping relieve the worry and burden that often accompanies running a successful business.

Deliver high quality IT services to national customers through effectively managing a network of over 1,200 field technicians

Accountable for recruiting processes, resources and strategies to support the talent needs of all corporate roles.

Performance Modeling, Recruiting and Employee Relations·Construct competency models for key positions within the organization with the intent of creating competitive advantage·Advise Senior Leadership on key elements required to create a high performance culture·Conduct gap analysis and generate recommendations to increase organizational performance

Customer Education, Internal Technical Training and Corporate Communications·Working with the COO implemented initiatives to drive cultural change o Corporate communications o Management coaching o Created employee recognition programs that reinforced critical themes of the cultural transformation·Supported product strategy of the organization by: o Building internal technical capabilities to increase technical skill sets o Developing expanded content and increased quality of customer product education o Increasing profit margins from Customer Education by reducing costs by 23% o Expanding the global reach of Customer Education and Internal Education throughout the US, Asia and Western Europe via the “Mobile Classroom” o Upgrading 8 Customer Education facilities to state of the art technology o Constructing a progressive curriculum that assisted customers in mapping course offerings to their specific needs

International Restructuring and Organizational Alignment, Global Development Liaison to all internal functional areas, Human Capital Advisor to VP of Global Development· Responsible for increasing process efficiencies between the Global Development Team and other functional units such as Human Resources, Finance, Legal/Contracts, etc.· Assisted European and Asia Pacific operations units in developing more effective interactions and processes with the American operations· Assisted in large scale international reduction in force activities· Developed a successful large scale e-learning internal training program

Cultural Transformation and Advisor to Senior Management Team· Designed and implemented initiatives for creating a high performance technology culture to attract and retain the best and brightest talent· Managed staff of six professionals who were responsible for: Human Resources, communications, facility management, and administrative support.· Primary metrics measured against were employee morale and customer satisfaction· In 1999 the technology team experienced a 4.95% voluntary turnover rate through achieving an 87% favorable employee satisfaction rate. This represented a cost savings of over two million dollars· Initiatives and programs received national recognition from The Meta Group and The Washington Business Journal

Regional Manager for a national employee assistance company providing counseling, crisis intervention, and organizational development in the workplace. Remotely managed a high performing team of twenty-five clinicians & consultants distributed throughout the eastern half of the U.S. Worked in an account management role with key stakeholders within the contract companies. Monitored contract and legal compliance for all accounts. Lead the development of a custom-built information system for the national program.