Seth Miller Email & Phone Number

Durango, Co

Portland, Oregon Area

Primary on-site IT support for ~200 users at Sulzer's PDX manufacturing plant in Windows 7 Enterprise environment. Responsible for resolution of a very wide variety of technical issues, related to but not limited to:* networking* staging* client setup* Active Directory* access management* server management* inventory management* IP phones* application upgrades and maintenance* hardware decommissioning, repurposing/recycling* printersBasically, if it's tech-related and it breaks or needs maintenance, I am probably involved.Provide tier 2 support for users across USA and Canada for all client-related hardware or software issues.Member of global Client Team, helping resolve technical issues across multiple countries.Manage two on-site support agents, one in Portland, one in Canada.

Portland, Or

See a portfolio of work at: http://design.spiritalchemy.comProfessional design services:✦ Web design, focusing on non-profits, small businesses, and individuals✦ Print design: advertisements, logos, newsletters, brochures, flyers, books, signage, reports, charts, branding, announcements, etc.✦ Updates and maintenance for pre-existing websites✦ Photo and graphic editing, retouching, and platform-specific optimization✦ Professional typography and prepress workflow✦ SEO, Google analytics, site optimization✦ Site setup, cpanel administration, domain name management✦ Customer training, tech support, and troubleshooting✦ Friendly, prompt, personal service and excellent communicationTechnology:✦ Adobe Creative Suite 6: InDesign • Photoshop • Illustrator • Dreamweaver • Fireworks• AfterEffects • Flash • Acrobat✦ HTML • CSS3 • Wordpress and other CMS✦ Digital Photography • Lightroom✦ Office 2010 Suite: Word • Excel • Powerpoint • Access✦ Windows and Mac OSResponsibilities:✦ Implement projects from initial consultation to final product, and every stage in between✦ Manage multiple time-sensitive projects✦ Adapt to changing customer desires and budgetary constraints✦ Interface with multiple stakeholders to achieve unified design and message✦ Help clients with conceptualization, focus, and intent for their design needs✦ Web ➞ print and print ➞ web workflows✦ Design websites from scratch using HTML, CSS3, and CMS systems✦ Custom CMS theme design and templating✦ Implement e-commerce solutions✦ PDF preflight and creation, including forms✦ Adapt existing resources, themes, or other assets to fit client outcomes✦ Bookkeeping, customer service, scheduling, networking, outreach, advertising, and everything else needed to run a sole proprietorship!

Pleasant Hill, Ca

✦ Developed the first online version of the core Master's level inter-departmental course, Paradigms of Consciousness✦ Worked closely with department head and current professors to align course materials with department and school objectives✦ Taught the online Paradigms of Consciousness course in the Winter quarter of 2013 and Fall quarter of 2013✦ Conducted live online seminars throughout the quarter on topics ranging from systems theory and quantum mechanics to the evolution of consciousness and integral spirituality✦ Utilized online course management system to provide engaging content through a variety of media types

Greater Milwaukee Area

✦ Course Development: Developed, in cooperation with Faculty Chair, the second-year Waldorf teacher training Master's level course, Transforming Thinking: A New Look at Looking✦ Teaching: Co-taught, with Faculty Chair, the Transforming Thinking course✦ Developed, planned, and executed the opening weekend retreat for the course, including lectures and presentations✦ Designed and produced a complete summary document of the course for use in offline training

San Francisco Bay Area

Teaching Assistant for the following Ph.D level courses in the Transformative Studies Program:Literature Review Comprehensive Exams - Spring 2012Ecology of Ideas - Fall 2011Research Methodology Comprehensive Exams - Spring 2011Introduction to Transformative Studies - Fall 2010✦ Teaching: Assisted classroom instruction✦ Online-Environment: Utilized expertise with online teaching/learning format, both as a medium forinteractive learning and as a technical platform (i.e. troubleshooting and training)✦ Digital Presentations: Created and refined digital presentations involving audio, video, graphics,and text using a variety of programs✦ Dissertations: Helped students design dissertation studies, with a special focus on issues related to transdisciplinary, interdisciplinary, and transpersonal qualitative research methods✦ Methodologies: Assisted PhD students in the selection, honing and implementation of research strategies appropriate for their inquiry topics; helped students refine knowledge of different research methodologies✦ Literature: Presented and refined personalized tactics for constructing literature reviews; challenged students to utilize diverse resource types, conducted efficient searches, and managed resources across all media types✦ Feedback: Provided extensive and timely scholarly feedback on student essays at all stages✦ Communication: Engaged students daily with online communication, utilizing respectful, playful,heartful, and thoughtful modes as appropriate✦ Administration: Tracked student academic progress; collaborated with professors to assess student activity, revised class plans, and generally helped "keep the ship afloat"

Portland, Or

✦ Managed an anthroposophically-oriented retail store selling books, natural toys, supplements and biodynamic foodstuffs.✦ Implemented changes that led directly to consistent increases in monthly profits by reducing costs, streamlining daily protocols, conducting strategic sales, and changing staffing needs by increasing efficiencies✦ Collected and collated budgetary information from multiple sources for data analysis✦ Analyzed weekly, monthly, and yearly sale trends✦ Recommended shifts in business strategy, staffing, procurement, daily protocols, and inventory to meet store goals✦ Developed, maintained, and expanded store website and ordering system protocols✦ Facilitated relations and contracts with 150+ vendors✦ Oversaw employee training on PoS system and online ordering system✦ Managed day-to-day customer relations✦ Researched and acquired new products on an ongoing basis✦ Designed and implemented seasonal and ongoing advertising campaigns✦ Upgraded, enhanced, maintained, and troubleshot inventory and PoS system✦ Directed day-to-day and yearly inventory management, including receiving and stocking✦ Conducted keyword, marketing, and SEO research✦ Received, packaged and fulfilled online and phone orders✦ Conducted day-to-day PoS operations, opening/closing, till rectification✦ Collaboratively created meeting agendas and supervised meetings

Denver, East Bay, Portland

✦ Taught Greek Thought, Philosophy, Thermodynamics, Mechanics, Electromagnetism, Optics, Astronomy, Descriptive Geometry, Conic Sections, Projective Geometry, Algebra, Web Design, Advanced Science, Computer Science.✦ Connected effectively with a wide variety of students using multiple modalities and techniques to engage, enlighten, and entertain. Consistently developed foundational capacities while challenging students to push boundaries.✦ Communicated complicated ideas in an engaging way. Encouraged continuous two-way dialogue, verified understanding, and created a positive atmosphere. Kept in close contact with faculty and parents concerning student progress.✦ Highly developed capacities for both critical analysis and “big picture” approaches. Sensitivity to subtle qualities of the thinking process, assumptions, and contextual factors. ✦ Worked closely with faculty to determine school policies.✦ Provided extensive and detailed feedback to students on performance and areas for improvement.✦ Researched, created, and continually refined curriculum to meet the unique developmental needs of students at all levels. Consulted with colleagues to help evaluate, refine, and implement appropriate curriculum content and teaching practices.✦ Maintained excellent professional relationships with fellow teachers, administration, staff, colleagues at other schools, and online communities. Met students holistically as unique individualities, not just academically.✦ Effectively coordinated and maintained positive learning environments through classroom management.✦ Provided holistic assessment of student learning using multiple modalities, such as projects, performances, art, labs, presentations, tests, quizzes, worksheets, essays, and dialogues.✦ Administered independent academic support to individuals at their own level.✦ Designed and facilitated a successful series of weekly workshops on the Alchemy of Communication with the High School faculty.

East Bay

✦ Provided teachers and staff with strategies for the use of technology to achieve school goals in line with mission✦ Conducted training for teachers and staff in network, software, and hardware use✦ Encouraged student development of skills in the use of instructional technology resources✦ Modeled effective use of technology in the classroom for both teachers and students✦ Coordinated the maintenance, operation and management of school computers and networks✦ Set up and configured local workstations, both PC and Mac✦ Troubleshooting of hardware and software. Maintained hardware and facilitated timely repairs.✦ Established and maintained network access and security protocols✦ Installed, configured and troubleshooting of TCP/IP network devices✦ Tracked inventory of hardware and related peripherals✦ Assisted with the planning, design and installation of future network expansions✦ Worked with the school technology committee to create a technology budget. Made technology recommendations to school administration.✦ Set up and monitored A/V equipment for special events✦ Facilitated the use of existing and emerging technology by staff, teachers, and students✦ Worked cooperatively with the school staff, the technology committee, and the college of teachers to ensure the appropriate integration of technology with school curriculum for various age groups and developmental stages

Elk Grove, Ca

✦ Diagnosed and resolved technical hardware and software issues of all kinds, for all major Macintosh models✦ Communicated effectively with users of all types, from novice to advanced✦ Delivered service and support to end-users using automated call distribution phone software✦ Identified and escalated priority issues per client specifications✦ Accurately processed and recorded call transactions using a computer and designated tracking software✦ Worked with multiple internal and external databases and information sources to provide a complete solution to technical problems as quickly as possible

Phd, Transformative Studies

Master'S Degree, Consciousness Studies

B.A., Philosophy, 3.9 Overall

Activities and Societies: Philosophy of film group, Aikido, Kung Fu, Tai Chi, yoga, raquetball