Sethu Lekshmi Email & Phone Number

Singapore

Thiruvananthapuram Area, India

Vendor Service Integration.• Maintain, documentations on Onboarding process and SOW procedures, Weekly status call with Preferred Vendors, sourcing vendors, obtaining quotes with pricing, capabilities, turnaround times, and quality of work, negotiating contracts, managing relationships,• Review & update SMU changes to the Finance Department to keep the data in sync • Perform analysis on vendor data financial health checks and alert Management for the identified gaps• Foster and maintain sound, supportive, service-oriented business relationships with all constituencies including IT Management, IT Finance and IT departmental contacts• Responsible for leading, developing and mentoring a direct report team• Engaging with the client on regular basis to gather and analyse data, formulate strategies, synthesize findings, and help drive smooth functioning of their business operations• Manages centralized repository of various processes to minimize complexities and promote effective operations management• Connects with the stakeholders to identify, design, and implement new corrective measures toimprove existing operations• Helps in resource management by extending support to recruitment activities, employee on-boarding/off-boarding, training programs, and process guidance etc.• Develops and monitors key KPIs of the resources to track their utilization rate, strategic goals,milestones, and accomplishments• Prepares profitability analyses to assess the profitability of proposed contracts and ensure thatbusiness goals are achieved• Ensuring the delivery of services that meet SLAs and preparing the Demand and Supply tracker• Maintaining data quality/accuracy of the Incident, change & problem management process• Analyzing trends from event reports to prevent re-occurrence of similar incidents• Creating and handling incident tickets and managing their life cycle across the resolution period

Kochi, Kerala, India

• Processing invoices for Accounts Payable & Receivables.• Perform payment run audits• Preparing financial reporting using Excel• Keeping track of all payments and expenditures, including payroll, purchase orders, invoices, statements, etc.• Reconciling processed work by verifying entries and comparing system reports to balances

Thiruvananthapuram, Kerala, India

• Support all internal and external HR related inquiries or requests.• Maintain digital and electronic records of employees.• Serve as point of contact with benefit vendors and administrators.• Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts.• Maintain calendars of HR management team.• Oversee the completion of compensation and benefit documentation.• Assist with performance management procedures. Schedule meetings, interviews, HR events and maintain agendas.• Perform orientations and update records of new staff. Produce and submit reports on general HR activity.• Process payroll and resolve any payroll errors. Complete termination paperwork and exit interviews.• Keep up-to-date with the latest HR trends and best practice.

Chennai, Tamil Nadu, India

• Responsible for – Payment Runs,  Payment Audits,  Duplicate Invoices Report,  Vendor Reconciliation, Vendor Master Set-up for the Accounts Payable process.

Banglore

• Primarily responsible to compile reports, findings and recommendations and act as an ambassador for Quality standards across department.• Leading the team - Preparing metrics reports, Work Flow Management, various aspects of the process enhancing activities. Design training plans to mitigate issues.• Help and support new measurements where a need or requirement exists and co-ordinate and resolve issues with the external office in terms of the automation process and implementation.• Undertake root cause analysis to identify solutions to problem areas, working with and involving cross functional teams.• Co-ordinate and resolve issues with the external office in terms of the automation process and implementation.• Managing the team, workflow management and allocation of work. Delegation of task to appropriate resource to meet the timely completion.• Collection of Month end Variable Annuity Unit Values, Monthly Open-End Net Asset Values, Open End & Money Market dividends, Monthly Total Net Assets through Mails & Fund Company Websites• Coordinate with the team and successfully accomplished the projects like Fund Activation, Gross Expense Ratio, Wachovia, Benchmark Index, OID Linking and CE Funds – CDA Name Audit.• Liaising with external counterpart to resolve the process related queries and responsible for to solve internal queries.