Sethu Lekshmi Email & Phone Number

United Arab Emirates

Guided and supervised the assigned team as per the company rules and regulations. Monitored the timely performance of the employees in the workforce and motivated them to accomplish more. Conducted briefings and meetings before and after work sessions, which included praising individuals as well as clarifying various areas that they need to work on. Assigned duties/shifts to different employees as per their areas of expertise. Ensure the corrective steps and make necessary changes in the process wherever required. Overlooking the customer service unit and reporting to the manager on the updates of the team.

Dubai, United Arab Emirates

United Arab Emirates

 Guided and supervised the assigned team as per the company rules and regulations. Monitored the timely performance of the employees in the workforce and motivated them to accomplish more. Conducted briefings and meetings before and after work sessions, which included praising individuals as well as clarifying various areas that they need to work on. Assigned duties/shifts to different employees as per their areas of expertise. Ensure the corrective steps and make necessary changes in the process wherever required. Overlooking the customer service unit and reporting to the manager on the updates of the team.

United Arab Emirates

 Attend all customer enquiries /RFQ and provide timely and accurate update of information to customers. Establish close relationship with customers and enhance customer satisfaction in the procurement service involved. Negotiating, documenting, co-ordinating logistics of the shipments by air, ocean and road carriers. Follow up with the customer as well as sales executive for new booking or new business prospects. Preparing shippers Instructions for the Transport documents Preparation, implementation and adherence of SOP for every shipment. Always been stay abreast on what competitors have to offer, rate, operation, pattern of service etc. Perform opening/closing of job files and invoicing in PROCARS Sound knowledge about the clearance procedure in Dubai and required documents for the clearance. Co-ordination with the clearance team as well consignee for air/sea freight shipment for timely and effective delivery of cargo. Ensure cargo verification and conform to specified requirements (like inspection) before delivery.  Arranging value added services. Arranging insurance of cargo upon customer’s request. Preparing Monthly yearly reports based on the number of routed shipment from/to All Origin/Destination.

Bachelor Of Applied Science (B.A.Sc.)

International Freight Forwarding And Logistics, Logistics, Materials, And Supply Chain Management