• Installed, configured and administered all: Windows Server 2016 and Desktop.• Administration of Active directory.• User administration (setup and maintaining account).• Configuring & Troubleshooting Microsoft outlook accounts.• Configure computer systems printers, telephones and solve issues regarding them.• Troubleshoot technical issues regarding any IT equipment such as printers, desktops, laptops, tablets or any network related issue.• Remote support through remote desktop connection using Team viewer.• Windows 7 to Windows 10 Migration and Restoration end-users Desktops/Notebooks.• Monitor and maintain the computer systems and networks of an organization.• Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance.• Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, and mobile/smart phones) related to desktop infrastructure, in accordance with department standards.

, upgrade, support and troubleshoot All Windows and Microsoft Office and any other authorized desktop applications.• Provide Mac, windows desktop and server support• Setting up new users and disabling expired accounts in accordance with HR requirements• Installed, configured and administered all: Windows Server 2012 and Desktop• Configuring & Troubleshooting Microsoft outlook accounts.• Well working acquaintance in Windows environment.• Monitor, operate, manage, troubleshoot, and restore service to terminal service clients, PCs, or notebooks with authorized access to network.• Installing, Configuring and Administering Network Technologies.• Switches: Configuration & VLAN setup on Cisco Switches.• Router: Configuration & monitoring of Cisco Router• Troubleshooting network connectivity in a LAN/WLAN environment• Upgrade, repair, and general maintenance of data and hardware for the company network.

• Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, PC or notebooks that has authorized access to the network• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Administrator• Upgrade, repair, and general maintenance of data and hardware for the company network.• Installation of resources like DOT Matrix Printers, Scanners, Inkjet Printers and New PCs, Internet connectivity in lots of organizations as well as residents.• Troubleshooting Desktops PCs, Laptops, Scanners, Printers Software problems.• Perfect Assembling of PCs, Skilled Installation of LAN and WAN and other devices in network.

• Managed the store’s stock levels – Made key decisions about stock level and stock control.• Opened and closed store, handled customer service issues, and oversaw cash control.• Supervised and motivated employees.• Direct sales floor activities, assist customers and address customer concerns.• Input data to prepare daily sales reports and regularly use weekly and monthly data to develop sales and promotional strategies.• Provided exceptional customer services to high end consumers, regularly including direct email and phone contact, and relationship building.• Tallied daily receipts and made bank deposits.• Maintained inventory levels, provided feedback to owner/buyer regarding trends and need for reorders.• Monitored the sales floor regularly, talking to staff and customers, and identifying and resolving urgent issues.• Dealt with chain sales, as and when required.• Responded to customer comments and complaints.• Updated superiors on business performance, new initiatives and other issues.• Recognized forthcoming customer initiatives and kept up with local competitors.