Whitney Solutions Group is a technology consultancy focused on delivering top-notch digital and strategic solutions for businesses across industries. With a rich background in web development, technical direction, product management, marketing technologies, sales, and business development, we offer a 360-degree view of what it takes to drive successful digital solutions in today's fast-paced environment.I'm responsible for contenting and editing web pages (integrating finished text, graphics, and audiovisual elements on each page via content management tools, and integrating forms) as well as the coding and implementation of one-off emails and automated email programs. I also oversee the conversion of initial web site page mockups, designs, and wireframes into functioning web pages. Once the site has been planned, and the design and information architecture plans have been completed, I oversee the assets required in building the site's pages.

Responsible for operational duties for several distribution hubs across the country.Support Hub Supervisors and delivery drivers to meet Vroom’s standard of operational excellence to maintain customer satisfaction.Provide ongoing training to team on driver requirements, including DOT Road Tests and Company policies and procedures.Monitor team KPIs and measure progress through regular and ad hoc reporting.Inspect vehicles for product quality and cleanliness according to company standards and report any quality and transport concerns.Process improvements/SOP updates for trending issues experienced.Assist in the implementation and adoption of new technology/processes and provide support during the change management process.Champion a culture based on transparency, collaboration, accountability and intellectual curiosity.

The Digital Producer is responsible for "contenting" and editing web pages (integrating finished text, graphics, and audiovisual elements on each page via content management tools) as well as the coding and implementation of one-off emails and automated email programs.Responsible for overseeing the conversion of initial web site page mockups, designs, and wireframes into functioning web pages. Once the site has been planned, and the design and information architecture plans have been completed, the sites' digital producer oversees the assets required in building the site’s pages.Configurations of web conversion software to map into CRMs, Salesforce as well as others.Configure web to marketing automation and web to CRM integrations.Troubleshoot and problem solve integration and sync issues.If a problem required a different role to solve, ability to adequately communicate the situation for higher support.Managed domain purchases and renewals, communicated DNS setup to System Engineers (CNAME for MAP or SF integrations).Regularly met with project management and solution designers to ensure priority projects were completed by deadline.Consistently worked on multiple concurrent technical projects across multiple Project Management Teams and clients.Exp with WordPress, Drupal, HTML, CSS, JIRA, Trello, Confluence, Mail Chimp, Act-On, Adobe Suite, Slack, Salesforce.

Email Server Management - resolving email server issues to maintain uninterrupted communication services.Modem/Router configuration to optimize network performance and ensure secure connectivity.Technical Troubleshooting/diagnosing and rectifying various technical challenges related to the telco services.New employee training.

MS SQL Server database maintenance.Application troubleshooting for agents.Developed internal websites for company accounts and legal department.