Setty Jagadeesh Chandra Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

India

Conducted task analysis / research to identify the specific knowledge, skills, behaviours needed to achieve desired performance levelsCollaborated with developers and supported trainers in resolving issues pertaining to the LMS, assessment forms, and report generation, ensuring smooth training sessions.Analyzed content, crafted curriculum, and recommended optimal instructional strategies for the development of Web-Based Trainings (WBTs).Communicated clearly and concisely with internal team members and clients.Took charge of other trainers to integrate the latest updates into the academy.Create content outlines (COs)/High Level Design Documents (HLDD).Facilitated updates and debriefs with relevant stakeholders to convey training experiences and effectiveness, utilizing available feedback and data.Monitored and analyse training metrics / data / trends, and identify areas needing attention to enhance learning effectiveness. Oversaw and managed a team of three instructional designers (direct reports).Maintained understanding of project scope, design strategies, timelines, and deliverables.Performed quality checks on the training deliverables to ensure adherence to established quality standards.Identified opportunities to implement new and innovative learning strategies into the solution.Monitored on-going training needs and adjusts training plans/programs accordingly.

Hyderabad, Telangana, India

Developed business partner agreements and instructional development reports that align with business partner needs.Troubleshooted on both the technical and operational side of technology-based programs.Developed learning solutions for system and user acceptance testing.Created a strategy for making training and learning videos on the ServiceNow platform and developed videos for its various processes which include knowledge and incident management.Demonstrated and utilized effective needs analysis, project management, course development, and evaluation skills.Assisted with project manager with all project manager duties.Collaborated with subject matter experts and/or consultants in the creation of learning deliverables.Crafted the instructional approach for the training content, recommended the best delivery method, and reviewed micro-modules and SOPs for Oracle SaaS. Analyzed RFPs and created project estimates based on the analysis.Formulated the strategy for creating FAQ videos for Azure security controls.Managed multiple teams across various projects, overseeing the creation of end-user training materials, and SAP projects.

Hyderabad Area, India

Responsible for creating Instruction Led Training materials and online learning materials for all the major process areas of SAP.Created online learning material, End to End User guides, Process flow diagrams, Demo Simulations, Business Process Procedures documents for all the major modules of SAP.

Hyderabad Area, India

Worked as Instructional Design-Reviewer. Reviewed the course content, storyboards, and completed e-Learning SCORMS to ensure sound instructional design, usability, and functionality. Managed a team of Instructional Designers, Graphic Designers, and HTML5 Developers.

Hyderabad Area, India

Analyses the course content, works closely with SME's, prepares storyboards, reviews the storyboards of other ID's. Improved storyboard standards, writing standards, and prepared quality checklists for Design and Development.

• Client or SME Interaction • Prepared story boards in Hindi Telugu and English• Worked closely with graphic designers/content integrators in creating suitable illustrations, figures, page and text formats, icons, tables and charts that complement the text available in a lesson

M.Ed, Education Technology

M.Sc In (Maths With Comp.Science As Specialisation)

B.Sc (Mathematics, Physics, Chemistry)