Seung Lee Email & Phone Number

▪Managed the sales floor to meet daily and weekly KPI’s such as inventory goals, missing SKU’s, customer app scans, and sales targets.▪Allocated inventory by analyzing sales results from previous sales, preparing for upcoming promotions/sales, and availability of warehouse inventory.▪Communicated company directives and daily/weekly action plans through meetings held at the beginning and at the closing of shifts. ▪Lead by example to provide the best customer service and de-escalating customer escalations to ensure a positive company image to customers.▪Utilized ADP for payroll, timesheet corrections, and historical edits for UNIQLO’s global flagship store. ▪Utilized ADP for assisting associates on how to enroll into the company’s benefit programs such as health, vision, and dental insurance and 401k.▪Assisted HR team with conducting interviews for sales associate candidates and utilizing Workday to streamline the hiring process.▪Administered evaluations for sales associates on a tri-monthly cycle and provided feedback based on the associate’s strengths, improvement points, and the future expectations.▪Administered Code of Conduct and anti-sexual harassment training by tracking individual progress, assisting with the learning program, and following up with completion to meet NYS requirements.▪Administered notations/corrections for actions against company policy and behaviors against standard Code of Conduct.▪Utilized Work Planning System (WPS) and Microsoft Excel to create both weekly and daily schedules for associates.▪Trained new hire associates on basic behaviors on the sales floor, customer service, back-of-house skills.▪Trained supervisors on managing the sales floor and meeting specific sales and back-of-house KPI’s.

▪ Organized and filed confidential documents pertaining to payroll and employee records.▪ Analyzed payroll documents for discrepancies and made corrections under supervision.▪ Reviewed and organized the precinct’s arrest records and inputted onto an Excel spreadsheet.▪ Reviewed and organized police vehicle track records and inputted onto an Excel spreadsheet.▪ Created physical books and Excel spreadsheet for record keeping.

• Taught students of all ages on basic computer skills, how to use emails, and software such as Microsoft Word.• Conducted one-on-one and group tutoring sessions for the High School Equivalency Exam in Mathematics• Facilitated a mathematics class for the High School Equivalency Preparation program. • Assisted students with enrollment for upcoming High School Equivalency Exam Preparation courses