Assistant Store Manager
Current- Managed the sales floor to meet daily and weekly KPI’s such as inventory goals, missing SKU’s, customer app scans, and sales targets.
- Allocated inventory by analyzing sales results from previous sales, preparing for upcoming promotions/sales, and availability of warehouse inventory.
- Communicated company directives and daily/weekly action plans through meetings held at the beginning and at the closing of shifts.
- Lead by example to provide the best customer service and de-escalating customer escalations to ensure a positive company image to customers.
- Utilized ADP for payroll, timesheet corrections, and historical edits for UNIQLO’s global flagship store.
- Utilized ADP for assisting associates on how to enroll into the company’s benefit programs such as health, vision, and dental insurance and 401k.