Seungmin Lee Email & Phone Number

London Area, United Kingdom

• Reviewed and assessed audio recordings of interviews to ensure they met quality standards• Provided detailed feedback and actionable recommendations to interviewers to enhance the quality of future recordings

London Area, United Kingdom

• Conducted outbound phone calls, utilising interpersonal skills to engage potential survey participants and collect responses• Accurately entered individual information and survey data into the database

London Area, United Kingdom

• Contributed to automating routine tasks using Google Drive and Excel, optimising internal processes and improving overall operational efficiency• Identified and resolved causes of service errors, resulting in a 30% increase in service efficiency and a significant boost in sales. Additionally, expanded product ranges and reduced costs by collaborating with new suppliers, leading to a 40% cost reduction and a 150% increase in item sales• Managed communication between 14 stakeholders and the headquarter, ensuring smooth operations and compliance with guidelines. Led the planning of 3 external events, and conducted market research for branch expansion, delivering detailed reports on potential success

Dongsong, Gangwon, South Korea

• Served as a military cook for 650 soldiers while Operating in General Out Post (GOP), ensuring high-quality catering under challenging conditions• Led the squad, assigning tasks to members and ensuring active communications between the supervisor and team-members

Education record

Foundation Degree, Business, Economics, Mathematics, Data Handling, Communication And Skills, 84%