Seungwon Paik Email & Phone Number

Suwon, South Korea

- Deliver sales action scheme to dealer and feedback or request from them- Collect market information from field and communicate to relevant teams to prepare for that- Respond complaints of end-users of assigned area and provide appropriate solutions- Participated as a member of global project to improve co-working environment

- Made periodical / ad-hoc communication tools to deliver updates to dealers- Participated as a key member of new global ERP project- Planned a scheme and held quarterly meetings for active communication with dealers- Made Happy Call process to resolve customers' problems and establish action plan

- Communicated with workshops and HQ for sales & trouble-shooting- Analyzed & calculated client sales/stock data and offered item expansion, leading to 3 times sales expansion - Improved the error rate for sales details from 20% to 5%, boosting work productivity (No need to issue credit notes anymore) with using the system pool - Issued monthly quote/invoice for CDC(Imported car companies)

Seoul, Korea

- Order taking from dealers- Credit/debit notes- Handle claims/complaints

대한민국 대전

- Achieved the biggest growth(170% in 2017, compared to the year before)- Made weekly sales report- Negotiated and made sales plan based on SISO(Sell-in & Sell-out) while dealer calls- Executed regional sell-out promotion with dealers to promote selling opportunities- Made cost reports for drivers while visiting end-user sites and made connections between dealers and them- Found predictive dealers / new end-user site to make bigger volume in area

Communication- Press releases / paid articles- Internal / External communication- Execution of advertising planMarketing & Sales experiences for the launching of the Michelin Guide Seoul- Negotiation with bookstores- Venue arrangement- Collaboration with major clients