Seun Roberts - Folayan Email & Phone Number

London, Gb

London, England, United Kingdom

Established a reputation for the development and maintenance of exceptional client relationships through the demonstration of adaptive communication and active listening skills to understand client objectives and deliver technical solutions that exceed client expectations.Owned complete project lifecycles including defining project scopes and goals, process mapping, agreed technical feasibility, scheduling, resource allocation, budget controls, risk management and impediment mitigation, risk logs, document requirements including spread sheets, diagrams and processes, scope change management and progress communication.Developed and maintained detailed project plans to accurately monitor and track progress in line with agreed milestones and utilised appropriate tools and techniques to accurately measure and report project performance.1. Project Management2. Business Development and Trainer3. Business Analyst4. Change Management5. Continuous Improvement

St Johns Wood

* Contributing to the successful deployment of medical dictation software across NHS trusts throughout England and Ireland * Working alongside and Assisting NHS Project teams to successfully deliver and deploy our services * Planning training sessions with our clients in 1-2-1, group and lecture settings * Providing a consistent high level of customer service * Involved with all projects from Project inception to successful Project closure * Assisting the Senior Project Manager with new projects, day to day activities and client documentation * Recognised specialist with all of Dictate IT products including DIT1, DIT2 and DIT3 * Responsible for providing ultimate customer service and responding to customer enquires from all NHS trusts * Liaising with customers and users to meet their expectations and queries * Successfully managing the deployment of application and software upgrades at Trusts * Confidently utilising UAT, regression and smoke testing * Jira (logging and finding issues , Assigning case , Updating Projects)

Oxford Circuis , London

* Working as part of the services team at the largest and main Topshop worldwide * Providing professional assistance and services to customers * Dealing with customer enquiries across four floors * Aiding customers from countries worldwide * Working closely with team leaders and store management * Supporting team members including staff from different branches of Arcadia including Topman and Miss Selfridge * Handling client enquires * Working on tills providing excellent service to customers

62 Shoreditch High St, London E1 6Jj

• Testing Apple Products• Reviewing prototype products before release• Offering ideas for potential products• Handling state of the art computer equipment• Checking computer equipment for electrical safety• Installing and configuring computer hardware operating systems and applications. • Printer installation and maintenance• Creating new users' accounts and profiles and dealing with password issues• Monitoring and maintaining computer systems and networks within the studio

Olympic Park North

* Managing Delivery Times * Coordinating staff working hours * Advising customers on products available * Serving customers on tills ensuring that transactions are processed as efficiently as possible * Assisting the head baker with related duties * Maintaining a safe and steady environment within 'The British Bakery' tent * Working closely with team leaders

Denmark Street

Bachelor’S Degree, Computer Science , Business Information Technology

Activities and Societies: Medway Computing SocietyFinal year modules include : eHealth Networking Project ( Dissertation) Corporate.

Education record